FTF Checkout Coach 1

Category / Area of Expertise : Retail Store Positions

Job Requisition : 441420

Address : USA-PA-Reading-4655 Perkiomen Ave

Store Code : GC - Store Mgrs (2600290)

At The GIANT Company we're committed to making our stores and facilities better every day for our team members, customers, and communities. It's our secret recipe for success and it guides everything we do. We put our customers first, do what's right, win together, and make ideas happen. As a team member here, that's exactly what you'll help us do. You'll share your ideas, learn new skills, and really make a difference for not only your team, but for your customers and your community.

PRIMARY PURPOSE

The primary purpose of this job is to oversee all facets of the front-end including customer service, training, administering front-end scheduling, performance, productivity, shrink, sanitation, and safety.

At The GIANT Company, we are passionate about building strong families and healthy communities, serving millions of neighbors across Pennsylvania, Maryland, Virginia, West Virginia, and New Jersey. We are committed to being an inclusive place to work and shop. Our shared values of care, courage, integrity, teamwork, and humor guide our work as we embrace the unique talents and differences of every team member. We also take pride in connecting families for a better future. If you're ready for a purposeful career, join our GIANT family. You'll help us make a difference while making some great connections and friendships along the way.

DUTIES AND RESPONSIBILITIES

• Promptly, at the start of the shift, the team member will review the work schedule, check the equipment and supplies required to perform the work scheduled, comply with Personal Protective Equipment (PPE) requirements, and otherwise prepare for duties.
• Supervise all checkout cashiers, assist in checkouts, clear computer or registers, resolve customer issues, bag when necessary, and open or close checkout lanes based on customer load.
• Perform special store level projects as assigned by the assistant store manager of customer experience.
• Must serve as role model to all team members for delivering exceptional customer service.
• Other duties as requested by management as related to front-end operations, customer service, team members, cash control, productivity, shrink and food safety.

QUALIFICATIONS

PHYSICAL REQUIREMENTS

PREFERRED REQUIREMENTS

The GIANT Company is an equal opportunity employer. We comply with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law.