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Associate Manager, New Verticals - Retail Strategy & Operations

Associate Manager, New Verticals - Retail Strategy & Operations

DoorDash USAWashington, DC, United States
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Associate Manager, New Verticals - Retail Strategy & Operations

New York, NY; San Francisco, CA; Washington, DC

About the Team

The New Verticals team is building the future of local commerce through expanding our product offerings on our marketplace platform. We launched in 2020 and have since then built world-class operations to delight our customers with access to Grocery, Convenience, Alcohol, and Retail delivery through our marketplace. In order to continue to accelerate growth we need a strong operator to lead our retail selection expansion. This person will help us to empower local retail economies and drive a new revenue stream that is strategic to leadership and our long term retail strategy.

About the Role

As we continue to scale our Retail business, we’re looking to hire an Associate Manager to support key strategic growth initiatives and expand our retail presence in the US across multiple categories such as pets, beauty, flowers, office supplies, home improvement and more. You’ll design and own the strategy (which retailer types / geos / categories to go after), run scrappy tests, and turn wins into scalable playbooks—owning the full funnel from prospecting to onboarding to growth. We operate in a hybrid and spend a few days a month in person together!

You’re excited about this opportunity because you will…

  • Strategize. From first principles, by mapping selection whitespace by retailer type, geo, and category to unlock product availability for our customers
  • Operate . Stand up 0→1 pilots, build dashboards, manage week-over-week KPIs and turn wins into scalable processes.
  • Analyze. Build models using Excel and SQL to evaluate expansion opportunities and prioritize the next bets.
  • Build. Translate sales-cycles and GTM needs into requirements and co-lead product feature development
  • Lead, collaborate and Influence. You’ll work with cross-functional teams and external vendors to unlock partnerships, growth and quality to scale retail presence across the country.

We’re excited about you because…

  • You have 4-6+ years of experience. You’ve succeeded in similar cultures that are highly analytical and cross-functional (whether in tech, operations, strategy, consulting, banking, or a related experience).
  • You are an owner. You're always looking for opportunities to better your work and own the outcome and scale learnings through playbooks and SOPs
  • You're entrepreneurial. You have a bias for action and are able to build things from the ground up.
  • You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL and building models in excel.
  • You’re equally comfortable operating at 10,000 feet and 1 foot. You don’t hesitate to get in the weeds and operate at the lowest level of detail, but you’re just as comfortable thinking long-term and inspiring a team.
  • You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments where you can be creative and scrappy.
  • You have a completed Bachelor’s Degree.
  • Compensation

    The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

    In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

    DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

    To learn more about our benefits, visit our careers page here.

    About DoorDash

    At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

    Our Commitment to Diversity and Inclusion

    We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

    Statement of Non-Discrimination : In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on : race, color, ancestry, national origin, religion, age, gender, marital / domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

    Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

    If you need any accommodations, please inform your recruiting contact upon initial connection.

    USA - Self-Identification Survey

    Voluntary Self-Identification

    As described in our Applicant Privacy Notice, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

    As set forth in DoorDash’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

    Selector options and survey fields are maintained in accordance with applicable regulations.

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