Head of Medical Services

Long Island, NY

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Full-Time

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Commercial & Industrial Service Leadership

About the Role

Lead and grow our

commercial and industrial HVAC & refrigeration service operations

in the Long Island market. Oversee a team of skilled technicians delivering preventive maintenance, repairs, and emergency services to a wide range of facilities—including warehouses, manufacturing plants, office complexes, and retail environments. Drive operational excellence, ensure customer satisfaction, and maintain profitability.

Key Responsibilities

Lead, coach, and develop HVAC / R service technicians to meet performance and quality goals

Oversee scheduling, dispatch, and service delivery for multiple client accounts

Manage commercial and industrial HVAC & refrigeration maintenance contracts and service calls

Ensure accurate job costing, budget adherence, and profitability

Build strong client relationships to encourage repeat and referral business

Monitor KPIs and implement process improvements to enhance efficiency

Ensure OSHA and company safety compliance at all times

Qualifications

Proven leadership in

commercial / industrial HVAC & refrigeration service management

Strong technical understanding of chillers, rooftop units, split systems, walk-in freezers, and refrigeration controls

Experience managing service teams and operational budgets

Excellent communication and customer service skills

Knowledge of OSHA safety standards and industry regulations

Why Join Us?

~&##128181; Competitive pay and compensation package

~&##127973; Medical, dental, vision + telehealth

~&##128176; 401(k) with match + life & disability insurance

~⏱ Generous PTO + paid holidays

~&##128218; Career development and technical training opportunities

~&##127919; Referral bonus

~&##128663; Company vehicle / allowance, phone allowance, uniforms & tool perks