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Application Support and SRE

Application Support and SRE

Connvertex Technologies Inc.NYC, NY, United States
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Client Name : SANS

End Client Name / Domain : Morgan Stanley #MOR2JP00017023

Job Title : Application Support and SRE (Site Reliability Engineer)

Location : New York

Work Type : Hybrid (3 days onsite)

Job Type : Contract

Rate : $65 / hr on C2C / 1099

LINKEDIN MUST

It is impossible to have someone know all of what they are asking. As long as the candidate has 70%, I will send in.

Requirement

Non-Financial Risk Technology at Morgan Stanley is looking to onboard an application support and SRE specialist for their Application and Data Engineering (ADE) team.

ADE provides application engineering, tooling, automation and elevated production support services conforming to Morgan Stanley security blueprints and focused on performance, reliability and scalability by understanding the technical requirement from application owners and business, participate in technical evaluation of vendors and vendor technologies, conduct proof of concept, packaging and deploying middleware products.

The team supports strategic initiatives like modernization, containerization, observability, SRE, DevOps and automation.

This team also partners with central technology teams like Infrastructure, Security, Network, Database and procurement to design and deliver solutions. The team leverages a variety of tools for platform design and application troubleshooting as they also provide elevated level 4 production support to the application operations teams.

Responsibilities

The successful candidate will :

The successful candidate will be involved in application support, application server administration, technical troubleshooting of infrastructure and user incidents

Incorporate Site Reliability Engineering practices into the day-to-day role by developing automated solutions to long-standing problems to ensure minimal downtime and reduce toil

Experience with web architecture implementation including performance, availability, scalability, and disaster recovery planning.

Experience with monitoring and alerting tools, configuring application monitors using industry standard monitoring tools, as well as developing customized monitoring solutions

Revisit SRE Metrics and confirm against the firm and department goals

Identify areas for improvement including automation, toil reduction, resiliency and observability across the platforms and help build up the knowledge and documentation for the team

Partner with other teams in Morgan Stanley such as enterprise infrastructure, networking, security, storage, and database and data center to roll out application platforms successfully as per the design.

Produce reusable infrastructure designs patterns and periodically review / refresh the patterns.

Support vendor / vendor technology onboarding following the Morgan Stanley best practices and security blueprint.

Apply technical skills to automate daily support functions, improve system stability, support hygiene initiatives and deliver innovation that creates efficiency and consistency.

Occasional weekend availability and on-call work on a rotation basis.

Required Skills

Strong infrastructure knowledge in Linux / Unix, Databases, Storage and Networking technologies.

Hands-on experience with containers and container orchestration platforms OpenShift / Kubernetes

Experience with scripting in Python and Shell

Hands-on experience of web servers (Apache / Nginx), application integration, configuration, and troubleshooting.

Clear concept of load balancer, web proxies and storage platforms like NAS / SAN from an implementation perspective only.

Familiar with basic security practices to ensure secure hosting solutions, including single sign-on (SSO) and standard encryption protocols.

Prior experience managing large web-based n-tier applications in secure environments on cloud

Strong knowledge SRE Principles with grasp over tools / approach to apply them

Strong infrastructure knowledge in Storage, Networking and Databases

Experience in troubleshooting Application Issues and Managing Incidents

Exposure to tools like Prometheus, Grafana, and Open Telemetry framework

Excellent verbal and written communication skills.

Desired / Nice to have skills

Exposure and experience with data pipeline technologies such as Kafka, Redis and Airflow

Exposure to Big Data platforms like Hadoop / Cloudera and ELK Stack

Capacity planning and performance tuning exercise

Identity management protocols like OIDC / OAuth, SAML, LDAP integration

Cloud Application and infrastructure knowledge is a plus.

Experience in Cloud / Distributed computing technology or certification is a plus

Experience

7 to 12 years in a similar role of hands-on application / middleware specialist.

Prior experience of working in a global financial organization is an advantage

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