IT Infrastructure Manager

Job Description

Job Description

We are seeking a seasoned IT Infrastructure Manager with 10+ years of relevant experience to oversee and maintain the technology infrastructure across our organization, which includes up to 17 geographically distributed sites comprising of offices and warehouses. This role is responsible for managing a system administrator and external vendors, ensuring the reliability, scalability, and security of our IT systems. The ideal candidate will possess strong technical expertise, excellent communication skills, and a proactive approach to issue escalation and resolution. The IT Infrastructure Manager will play a critical role in supporting business operations through robust infrastructure management, vendor coordination, and strategic technology planning.

The IT Infrastructure Manager is responsible for the planning, design, implementation, and administration of the company’s cloud and on-premises systems. This role ensures the security, availability, and reliability of systems and networks, manages technology vendors, and enforces IT policies and procedures. The ideal candidate is highly technical, organized, and autonomous, with strong sense of due diligence and leadership skills to operate with minimal oversight.

Qualities

• Ethical with sound business judgement
• Possesses a passion to help team members
• Possesses a strong focus on the human capital and its impact to the success of the organization
• Visionary
• Strong customer relations
• Detail-oriented
• Reliable, follows through on commitments
• Strong process and planning orientation
• Goal-oriented, task driven
• Enjoys being part of a team as well as leading one
• Balances team’s needs with goals of organization
• Ability to delegate to the right team members and the experience to know when to lead and when to delegate
• Outstanding written, verbal, presentation and organization communication skills

Essential Duties & Functional Responsibilities Required

Required Knowledge Skills & Abilities

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primary systems of support are not limited to the following :

Additional Duties and Responsibilities

Competencies

Supervisory Responsibility

This position manages all key direct reports of the department and is responsible for the performance management of the employees within that department.

Preferred Qualifications, Required Knowledge Skills & Abilities and Working Conditions

Previous Work Experience

Education and Certifications

Experience Requirements and Preferences

Additional Eligibility Qualifications

Work Authorization / Security Clearance (if applicable)

Must be legally authorized to work in the United States. List any visa requirements, H1-B sponsorship, special clearances, etc.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand, walk or sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, bend crouch or crawl; talk or hear; taste or smell. The employee must regularly lift and / or move up to 10 pounds, frequently lift and / or move objects up to 25 pounds, and occasionally lift and / or move up to 35+ pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment

Work time will be spent in an office setting, but some time may be necessary in a warehouse environment around moving powered industrial equipment where temperatures are hot or cold (seasonally), and may be subjected to loud noises.

LOGISTEED America, Inc. is an equal opportunity organization. We abide by all applicable equal opportunity laws and regulations. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION - The company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Information is obtained as part of an employee’s essential job functions if : (1) access to compensation information is necessary to perform that function or another routinely assigned business task, or (2) the function or duties of the position include protecting and maintaining the privacy of employee personnel records, including compensation information.

Nothing in this statement prevents LOGISTEED America, Inc. from disciplining, terminating, or otherwise taking adverse action against an applicant or employee because they have violated another workplace rule. LOGISTEED America, Inc. fully supports the above pay transparency nondiscrimination statement.

EOE / M / F / D / V