Lead Software Engineer

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines.  Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

As a Lead Engineer, you will oversee the technical aspects of designing, developing, and delivering high-quality software solutions within our Professional Archive Search Team.

Your deep knowledge of search and indexing data structures and backend services will help us deliver functionality that empowers Smarsh clients to meet their compliance needs. You will work closely with cross-functional teams, including Product Management, Engineering, and Site Reliability, to build scalable, reliable, and high-performance applications. You will be at the forefront of driving technical excellence and crafting powerful solutions that scale while fostering a culture of continuous improvement.

We are looking for an experienced engineer who is passionate about solving complex problems, implementing best practices, and driving technical innovation. If you thrive in a collaborative, fast-paced environment and have a track record of delivering impactful software solutions, we want to hear from you.

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How will you contribute?

• We’re seeking someone who thrives in a collaborative environment, is naturally curious and interested in learning, has strong communication and collaboration skills, and helps others grow by sharing their expertise and encouragement.
• You bring 10+ years of technical leadership experience working in a modern cloud company and expertise in distributed systems. You're experienced with at least some of our tech stack, are willing to learn new technologies and languages, and aren’t afraid to admit what you don’t know. Learn more about our tech stack here.
• You will support and empower the team to do their best work.
• Be a strategic partner by actively working with adjacent engineering teams and stakeholders to develop and apply scalable solutions.
• Regularly mentor and coach engineers to expand their skills and support their career growth, including pair programming.
• Share rotating on-call duties for our incident response.
• Lead the architecture, design, and development of software solutions, ensuring scalability, maintainability, and security.
• Collaborate with Product and Engineering teams to define technical requirements, timelines, and deliverables.
• Implement and advocate for Agile best practices, CI / CD pipelines, automated testing, and DevOps methodologies.
• Perform code reviews, identify technical debt, and drive initiatives to improve code quality and system performance.
• Troubleshoot and resolve production issues, ensuring high availability and reliability of services.
• Stay up to date with emerging technologies and industry trends and evaluate their potential impact on the organization.
• Manage and deploy applications in Kubernetes.
• Monitor application health and performance in Splunk, Datadog, Grafana.
• You're comfortable with ambiguity and figuring things out as they evolve, change, and new requirements emerge.

What will you bring?

What do we offer?

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$160,000 - $190,000 a year

The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process. The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, speciality and training. Local cost of living assessments is done for each new hire at the time of offer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment.

Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions

About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI / ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.