A company is looking for a Quality Performance Lead to oversee claims processes and ensure compliance with client expectations.
Key Responsibilities
Provide analysis and direction around the quality of claims processes
Engineer customized client audits and monitor performance metrics
Develop processes to ensure compliance and conduct internal and external audits
Required Qualifications
High School Diploma
Minimum of 7 years related Worker's Compensation claims experience
Knowledge of accepted industry standards and practices
Computer experience with related claims and business software
Previous auditing experience is preferred
York New York • Erie, Pennsylvania, United States