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Client Relationship Consultant 2 (Banker) - 171st & Center Bakers (30hrs) $1500 Signing Bonus
Client Relationship Consultant 2 (Banker) - 171st & Center Bakers (30hrs) $1500 Signing BonusU.S. Bank • Omaha, NE, US
Client Relationship Consultant 2 (Banker) - 171st & Center Bakers (30hrs) $1500 Signing Bonus

Client Relationship Consultant 2 (Banker) - 171st & Center Bakers (30hrs) $1500 Signing Bonus

U.S. Bank • Omaha, NE, US
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Overview

At U.S. Bank, we're on a journey to do our best. Helping customers and businesses we serve to make better and smarter financial decisions and enabling communities to grow and succeed. A career with U.S. Bank offers opportunities to discover what makes you thrive at every stage of your career—from Day One.

Job Description

Client Relationship Consultants build relationships with customers, engaging them via in-person, by appointment, and virtual channels to provide informed counsel with a digital-first mindset. They assess and attend to customers' banking needs, obtain and process customer and account information, demonstrate and educate clients on deposit and loan products and services, and recommend solutions based on each customer's goals and needs.

Responsibilities include proactive outreach and follow-up to build relationships, identify solutions for new and existing clients, maintain knowledge of consumer and business banking products and services (including digital products), provide a consistent optimal client experience, and help clients with basic transactions. They develop partnerships with branch team members to serve clients and open accounts, complete service requests, and submit credit applications. They proactively educate clients on emerging and self-service digital products and services, and leverage available resources to optimize the client experience with operational excellence and accuracy.

This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, and is subject to a criminal background and credit check. Failure to meet or maintain any NMLS requirements may result in an offer rescission or termination of employment.

Basic Qualifications

  • High school diploma or equivalent
  • Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training

Preferred Skills / Experience

  • Proven ability to build and foster relationships with clients through proactive outreach and follow up
  • Ability to effectively engage and communicate with clients
  • Thorough knowledge of applicable bank and branch policies, procedures and support systems
  • Proven customer service and interpersonal skills
  • Experience with using and demonstrating digital products and self-service technologies
  • Ability to explore and identify a customer's true needs while leveraging a digital first mindset
  • Demonstrated basic level of proficiency in making appropriate recommendations that meet customer needs
  • Experience in the financial services industry preferred
  • If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

    Benefits

    Our approach to benefits and total rewards considers team members' whole selves and what may be needed to thrive in and outside work. Benefits include (subject to role, location or hours) :

  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holidays
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law
  • U.S. Bank is an equal opportunity employer. We consider all qualified applicants regardless of race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected by applicable law.

    E-Verify

    U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system. Learn more about the E-Verify program.

    The salary range reflects figures based on the primary location listed first. The actual range for the role may differ by location. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase, 401(k) contributions, and pension where eligible.

    Pay Range : $20.00 - $20.91

    U.S. Bank will consider qualified applicants with arrest or conviction records. We conduct background checks consistent with applicable local laws and regulations. Some positions may be subject to FINRA, NMLS registration, Reg Z, Reg G, OFAC, NFA, FCPA, Bank Secrecy Act, the SAFE Act, or other federal guidelines.

    Applicants must be able to comply with U.S. Bank policies and procedures, including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

    Posting may be closed earlier due to high volume of applicants.

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