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Assistant Manager

Assistant Manager

ExpressSacramento, CA, US
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Assistant Manager

Express is seeking an Assistant Manager to join our team at Arden Fair Mall.

The Assistant Manager assists the Store Manager in supervising the store operations, recruiting, management, training, and sales functions, driving productivity, complying with company policies, and creating a great in-store shopping experience for our retail customers.

Key responsibilities include :

  • Assisting in developing, inspiring, and retaining top talent
  • Maintaining a positive work environment
  • Coaching, teaching, and training Sales Associates
  • Partnering with the Store Manager to identify high-performing Sales Associates
  • Assisting in the hiring process for Sales Associates
  • Supporting the Store Manager's analysis of the business
  • Assisting in overseeing all aspects of daily store operations
  • Executing action plans to optimize results
  • Ensuring sales floor coverage
  • Overseeing merchandise flow, including shipment, replenishment, and omnichannel operations
  • Maintaining adherence to Company Policies
  • Managing the execution of the store strategy to achieve performance goals
  • Optimizing sales / operations opportunity
  • Supporting a store's environment focused on delivering a great in-store experience
  • Leading by example in creating a culture of proactive customer engagement
  • Greeting and assisting all customers in a friendly manner
  • Resolving customer complaints
  • Acting as the customer experience leader
  • Creating a positive in-store experience through visual standards
  • Other essential functions may occur as directed by your supervisor

Required experience and qualifications :

  • Education : High School or Equivalent
  • Years of Experience : 1-3 of relevant job experience
  • Proficient in use of technology (iPad, registers)
  • Demonstrates strong customer service skills
  • Meets defined availability criteria, including nights, weekends, and non-business hours
  • Meets physical requirements

    • Critical skills and attributes :

  • Previous retail experience preferred
  • Proven ability to drive sales results
  • Strong communication skills
  • Minimum of two years relevant experience
  • Prior sales management experience

    • Benefits and compensation :

  • PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including :
  • Medical, pharmacy, dental, and vision coverage
  • 401(k) and Roth 401(k) with Company match
  • Merchandise discount
  • Paid Time Off
  • Parental leave for new moms and dads
  • For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life insurance, and more.
  • Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with Company match.
  • Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
  • Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.

    • Pay Range : $19.20 - $28.40 per hour

    PHOENIX is an equal opportunity employer, does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities.

    Notification to Agencies : PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

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    Assistant Manager • Sacramento, CA, US