Call Center Representatives

Adecco Staffing is working with a medical call center company in Boston, MA. We are looking for experienced Call Center Representatives on 1st & 2nd shift. This is a temp-to-perm opportunity.

1st shift -Between 7am-6p, requires working either every Saturday or Sunday. You will have 1 weekend day off and another day off , the days off may not be consecutive.

2nd shift-Between 2pm-11pm-requires working every Saturday. You will have every Sunday off, and 1 weekday off. Days off may not be together.

Pay Rate Range : $20 - $23 per hour

Position Title : Call Center Representative

Responsibilities Include :

• Serve as frontline operator for clients both during peak times and off-hours for various private medical offices and businesses.
• Take messages for non-urgent situations (i.e. appointments, prescription refills, doctor's notes) and page on call medical staff with urgent situations.
• Answer main line for several hospitals and medical practices and serve as first point of contact for their incoming calls.
• Responsible for efficiently and courteously handling calls and directing them to the appropriate department or individual.
• Answer emergency code calls and providing quick response to call ins.

Qualifications include :

Pay Details : $20.00 to $23.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.