Sr. Supervisor, Operations

Sr. Supervisor, Operations

Illinois American Water is seeking a full-time Sr. Operations Supervisor to join our team in Peoria, IL and help lead our distribution and field services work. This role will provide oversight of critical operational work that directly impacts our customers and the communities we serve. As the Sr. Supervisor, you will be responsible for scheduling and coordinating work, leading service crews, and addressing emergent needs in the field. Our ideal candidate will be an effective leader, flexible, and a strong collaborator.

Position Details

Posted Range : $68,640 / annually- $114,660 / annually.

The base salary range represents a good faith salary range for this position. This position is eligible for annual incentive pay and has the opportunity for continued salary growth. If you are hired at American Water your base salary compensation will be determined based on factors such as market, geography, skills, education and / or experience. At American Water, we are committed to pay equity.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

Primary Role

Supervises the day-to-day water operations in accordance with Company policies and procedures and all applicable governmental laws and regulations.

Key Accountabilities

• Supervise and coordinate regional construction, operations, and maintenance within established budget limitations.
• Assures policies, procedures, programs, and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability.
• Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained.
• Obtains all required permits, licenses, rights of way, etc. required for proper compliance.
• May be involved in customer service-related issues.
• Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.
• Support the Business Development function in the operational analysis pricing and integration of water and wastewater business opportunities in both the regulated and non-regulated markets.
• Support manager to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.
• Continue to reinforce the importance of developing a diverse workforce.
• Work collaboratively with other functional leads to mitigate business risks.
• Implement effective communications at all levels of our operations.
• Provide effective leadership that will enhance our abilities to be flexible to changing business environments.
• Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business.

Knowledge / Skills

Experience / Education

Certifications / Licenses

Work Schedule

Work Environment

Travel Requirements

Other Requirements

Competencies

Prioritizes & Role Models Safety

Self-Awareness

Develops Talent

Plans, Aligns, & Directs

Drives Engagement

Decision Quality