Head of Language Services

Head Of Language Services

The Head Of Language Services will lead the Language Services Functional Area (FA) for the Los Angeles 2028 Olympic and Paralympic Games. This role is responsible for planning, managing, and delivering high-quality language services that ensure clear and inclusive communication across all client groups, including athletes, officials, media, spectators, and Games workforce. The Head Of Language Services will oversee the design and delivery of real-time interpretation, volunteer language services, and language technology solutions, ensuring alignment with LA28's vision of a world-class, accessible Games.

The Head Of Language Services will report to the Chief Of Games Logistics & Services

Key responsibilities include :

• Lead the end-to-end planning and execution of Language Services for the Games, including interpretation, signage review, and multilingual communication support.
• Define the scope, service levels, and resourcing model for Language Services in collaboration with the International Olympic Committee (IOC), International Paralympic Committee (IPC), and other key stakeholders.
• Recruit, train, and manage a diverse team of staff, contractors, and volunteers, including professional interpreters, volunteers, and venue-based workforce.
• Implement innovative solutions, such as remote interpretation platforms and translation technologies, to maximize efficiency and service quality.
• Ensure service delivery meets client group needs at competition venues, non-competition venues, and key Games-time operations centers.
• Develop and monitor the Language Services budget, contracts, and procurement processes.
• Coordinate with other Functional Areas (e.g., Accreditation, Arrivals & Departures, Protocol, Press Operations, Technology) to integrate language support into cross-functional service delivery.
• Establish training and readiness programs for workforce, ensuring consistent quality across venues.
• Oversee the creation and implementation of policies, standards, and procedures that align with accessibility, inclusivity, and sustainability commitments.

Background & requirements include :

Physical requirements and working conditions include :

Expectations include :

Education / training / certifications :

The annual base salary range for this position is $126,000.00 - $180,000.00. The pay scale provided is the range that LA28 reasonably expects to pay as starting base compensation for this role. All LA28 compensation remains subject to final determination based on individual candidate qualifications, experience, or other reasonable criteria consistent with LA28's operational business needs and applicable law.

LA28 does not provide relocation assistance.

LA28 is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We strive to build a team that is diverse, inclusive and encourages qualified candidates of all backgrounds, perspectives, and identities to apply. We will consider all qualified candidates with criminal histories in a manner consistent with local law. We assess applications based on relevant skills, education, and experience a candidate can add to our team.