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ABA Office Manager (St Cloud)

ABA Office Manager (St Cloud)

Catalyst Behavior SolutionsSt Cloud, MN, US
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Why Join Our Team : MISSION and VISION

At Catalyst Behavior Solutions, we're not just a company we're a movement. Our mission is to empower individuals and families to reach their full potential through innovative treatment methods, education, and advocacy. We believe in the growth of people of all abilities and strive to achieve the best possible outcomes for our clients and their families. Join us in making a real impact!

Catalyst Behavior Solutions is more than just a workplace; it's a supportive community of like-minded professionals. As a growing company, we provide opportunities for career advancement and personal development, while remaining small enough for you to truly make a difference in the lives of our clients. If you're ready to take on a new leadership role and want to work for a company that prioritizes compassion and community growth, we invite you to apply now and be part of our mission to transform lives!

Job Description

Under the supervision of the Executive Director or Center Operations Manager, the ABA Office Manager will promote the administrative, financial, and clinical integrity of their center by working responsibly with the Sr BCBA, Scheduler and Technicians. The ABA Office Manager facilitates teamwork to verify that clinical and financial KPIs determined by the Executive Director are met.

Position Status : Exempt

Duties :

1. Demonstrate administrative skills to achieve the agreed-upon KPI targets, track and report KPIs as requested.

2. Team effectively with BCBAs to achieve agreed-up quality of care and services standards.

3. Implement referral development and intake objectives, supported by action steps, as directed by Supervisor.

4. Effect continuous quality improvement by monitoring all performance metrics; especially those pertinent to :

  • the recruitment and retention of BCBAs and Technicians in collaboration with RBT Training Coordinator
  • orienting, training, monitoring, supervising and supporting (OTMSS) staff members

5. Apply teamwork management skills focused on discovery of creative solutions to change negative variances.

6. Effect timely and efficient enrollment of new clients by collaborating with Intake Coordinator and BCBAs.

7. Conduct Center Leadership Team Meetings at least weekly to review all clinical, training, intake and financial KPIs.

8. Know referral sources by name and face; and interact responsibly in his / her community.

9. Present with an engaging interpersonal relationship-building demeanor and a can-do attitude.

10. Track & trend outcome / service satisfaction data for CQI use and to support rate improvement requests.

11. Diffuse complaints from clients, family members, referral sources, payers and team members.

12. Enforce the Position Control Plan; limit overtime and approve employee time sheets.

12. Access Human Resource assistance when needed. Ensure timely completion of staff evaluations.

13. Maintain inventory of supplies and manage resources according to the budget.

14. Manage facility & vehicle maintenance requirements and submit documentation as scheduled.

15. Submits Incident Reports and communicate with Executive Director, timely.

16. Other duties as assigned.

Requirements

  • Associate's Degree, Bachelors preferred
  • Minimum of 2 years of experience working in a behavioral service or educational setting
  • Excellent verbal and written communication skills
  • Ability to use and adapt to new technology
  • Ability to pass a criminal background check according to standard policy
  • Authorized to work in the United States of America
  • Physical Demands

    Employee will have the physical capacity to do the following, reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job.

  • Continuously use hands for grasping and fine motor manipulation.
  • Respond quickly from any position
  • Walk quickly or run short distances
  • Stand on feet for a minimum of 15 minutes
  • Occasionally lift, carry, push, pull up to 200 lbs.
  • Squat / Kneel / Stoop / Crawl
  • Bend, twist upper, and lower back
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    St Cloud • St Cloud, MN, US