Airport Services Product Manager, Cardholder Services - North America

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Airport Services Product Manager, Cardholder Services - North America Job Overview : Develops product strategies and roadmaps to execute to ensure maximum penetration of market segments. Manages and maintains existing product lines on an on-going basis, including partner management. Conducts opportunity assessments on new ideas and concepts. Provides design specifications for product enhancements to Product Development. Defines business and technical requirements, and manages the relationships of technical resources and the Global Technology Organization to maintain and build out platforms. Major Accountabilities :

• Monitor product performance, provide feedback, define or approve / disapprove change control processes, and manage vendor relationships
• Coordinate with customer teams, customers and third parties to develop product strategies and possible enhancements of existing product offerings
• Develop and implement programs and initiatives using the Go-To-Market process to increase card issuance in both established and emerging markets
• Engage in idea generation, concept validation, business case development, and in some instances financial modeling and planning
• Execute business plans which promote the value and profitability of MasterCard acceptance
• Enhance the development and design of product-marketing strategy from product decision through product life cycle
• Coordinate the execution of advertising, promotional, and sales programs to meet objectives Education :
• Bachelor’s degree in business or equivalent work experience Knowledge / Experience :
• 5-8 years prior related work experience with at least two years of management experience desirable
• Extensive experience in new product development
• Must have strong business / market / financial analysis and project management skills Skills / Abilities :
• Ability to interact and coordinate effectively with internal and external business partners
• Business Acumen with the ability to provide solutions that drive positive results to the customer and MasterCard
• Self motivated with a proven track record of delivering success while operating within a team Work Conditions :
• Some travel required
• General office environment Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include : insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more.

Pay Ranges

Purchase, New York : $137,000 - $218,000 USD