Care Concierge Agent
VirtualVocationsWest Palm Beach, Florida, United Statesjob_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Care Concierge - Midday.
Key Responsibilities
Manage patient experience by serving as the primary contact and coordinating appointments
Provide product support by acting as an expert on the Clinic App and handling multi-channel patient communication
Maintain detailed records and ensure compliance with HIPAA policies while troubleshooting issues
Required Qualifications
1+ years of experience in healthcare or hospitality
High school diploma required; associate's or bachelor's in healthcare preferred
Familiarity with Epic, Salesforce, G-Suite, Jira, and Slack
Ability to work flexible hours, including midday shifts
Empathetic and organized with strong technical troubleshooting skills
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Concierge • West Palm Beach, Florida, United States
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