Service Porter - Mercedes-Benz of Walnut Creek

Service Porter - Mercedes-Benz of Walnut Creek

Mercedes-Benz of Walnut Creek is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities!

Salary : $20.00 per hour

Our associates are happy to work here because :

• We boast the lowest turnover in the industry.
• We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.
• We encourage peer to peer teamwork and recognition.
• Special benefits to purchasing and leasing a car.
• Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us!

Job Description

The Service Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area.

Duties and Responsibilities :

Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location

Determines if customers coming into service have an appointment. Records customer's name, VIN, tag number, mileage, and existing vehicle damage (walk around)

Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up

Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation

Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business

Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service

Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot

Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.

Drives vehicles to and from service lane, service stalls, and parking lot as needed.

Makes key tags for vehicles

Maintains a professional appearance

Performs other duties as assigned

Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

Qualifications

Required :

All applicants must be authorized to work in the USA.

Valid driver's license and good driving record.

All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Additional Information

(The Porter Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $20.00.)

Schedule :

FULL TIME

5 days a week

Monday thru Saturday availability

It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEOC guidelines.