PATIENT OBSERVATION ASSISTANT (FULL TIME AND PART TIME)

TouchPoint

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Date&Time : October 09, 2025 from 1 : 00 PM - 7 : 00 PM

Location : Ascension St Elizabeth's - 1506 South Oneida Street, Appleton, WI 54915

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We are hiring immediately for full time and part time PATIENT OBSERVATION ASSISTANT positions.

Address : Ascension St Elizabeth's - 1506 South Oneida Street, Appleton, WI 54915. Note : online applications accepted only .

Schedule : Full time and part time schedules. 7 : 00 am to 3 : 30 pm, 3 : 00 pm to 11 : 30 pm, and 11 : 00 pm to 7 : 30 am; days may vary. More details upon interview.

Requirement : Previous healthcare experience is preferred, but not required.

Perks : BLS and CPI certification provided!

Pay Range : $16.00 per hour to $18.75 per hour.

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1455452 .

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions :

If serving others is in your blood and you thrive on the idea of helping someone heal, TouchPoint is the place for you!

We asked some of our associates why they love working for Touchpoint. Click here () to see what they said!

We're TouchPoint Support Services and our mission is to serve up hospitality, for patients, their families and visitors at Ascension Health hospitals throughout the U.S. But our work isn't just about cooking, serving, cleaning and transporting patients. We set the stage for healing with sparkling facilities, great food and service.

This is the kind of work that takes a big heart for service and for supporting Ascension's mission to improve the health of the poor and vulnerable. We're serious about the role we play in healing - and just as passionate about having fun, supporting each other and serving our communities.

Maybe you have a passion for people and an obsession with service. Or maybe you're looking for a launchpad for a career managing people. Are you generous and hard working? When you spot a need, are you ready to jump?

Job Summary

Summary : Provides visual and audible observation of assigned patients under the direction of a Registered Nurse (RN) and unit manager.

Essential Duties and Responsibilities :

Visually and audibly monitors the assigned patient's condition and behavior at all times.

Completes observation reports at established interval.

Takes initiative in compassionately rendering service or responding to needs. Interacts hospitably, cheerfully and supportively with staff, patients, visitors and work colleagues.

Remains at the bedside of assigned patient at all times unless relieved by an appropriate staff member.

Verbally redirects the patient from engaging in at-risk behaviors.

Seeks help or advice as soon as possible when patient appears to be in medical distress or poses a threat, and escalates to assigned medical professionals.

Participates in collaborative identification and reporting of patient safety issues. Assures patient environment is safe; reports any safety hazards to the charge nurse. Removes visible hazards and reports as appropriate.

Assists in calming and / or reorienting patient in cases of agitation or confusion.

Assists with keeping patient's room safe and orderly.

Accompanies patient when diagnostic testing is required.

Immediately summons the nursing staff if the patient requires assistance, control, or other nursing interventions, or exhibits unusual behavior or verbalizations. Immediately reports any potentially dangerous behavior or concerning conversations to the nurse.

Participates in hand-off of pertinent information / behavior about assigned patient when arriving on unit and upon completion of shift assignment. Arranges coverage around meal break times with nurse and informs nurse prior to leaving patient for any reason.

Assists patient with ordering dietary tray and setting up of patient's meal tray; assists with basic positioning of patient; assists with patient wheelchair rides and / or ambulation if patient is stable and gait has been previously determined safe by assigned staff nurse.

Responds rapidly and thoroughly to emergencies, special needs, etc.

Accepts suggestions and direction from supervisors and hospital staff.

Demonstrates knowledge of department policies and procedures. Honors department's attendance, break, behavior, dress, personal hygiene, and safety codes.

Honors all confidentiality and other regulatory requirements.

Accepts and absorbs department and hospital education program.

Assists other associates as necessary. Responds to direction as provided.

Performs other duties as assigned.

Qualifications :

High School Diploma, GED or equivalent is required

Current CPR AED or basic life Support healthcare provider (BLS-HCP) certification required within 30 days of hire, if required at the facility.

Ability to walk or stand for prolonged periods. Requires bending, stooping, reaching up, and lifting up to 50 pounds.

One to two years of previous experience is preferred.

Associates at Touchpoint are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates :

Retirement Plan

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates :

Medical

Dental

Vision

Life Insurance / AD

Disability Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and / or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here () for paid time off benefits information.

About Compass Group : Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer : this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Application Deadline : applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.

Touchpoint maintains a drug-free workplace.