Job Description
Job Description
Description :
Come join our team and open the door to an amazing career at Thomas V. Giel Garage Doors! We have an immediate opening for a Residential Service Technician at our Gibsonia, PA location.
We have been serving Western Pennsylvania for 75 years and are proud to be the market leaders in this industry. Whether it's our hallmark garage door products, awning and solar shading systems, or heavy-duty industrial doors, Thomas V. Giel Garage Doors has the best products available and the service to match!
Embark on a rewarding career where your contributions will shape the future of this leading industry. Together, let's build a future without compromise.
Summary
In the role of Residential Service Technician, you will assume a pivotal responsibility in the maintenance and repair of garage doors and related systems.
Duties
- Basic diagnostic, troubleshooting, and repair of garage doors & related products.
- Perform preventive maintenance services.
- Maintain inventory on company truck and understand the proper use of all parts, tools, etc.
- Maintain paperwork and records as necessary.
- Communicate effectively with team members and customers to ensure satisfactory service.
- Maintain safe, secure, and healthy work environment
Requirements
Must be at least 21 years oldGeneral knowledge of construction, electrical, hand tools, etc.Valid Driver’s LicenseAcceptable MVR to be added to our auto insurance policyPersonal handheld toolsCurrent PA Medical DOT certificate (or be able to obtain one in a timely manner)Be able to pass pre-employment screening including drug test & background checkHave reliable transportation to and from our warehouse locationPreferred Qualifications
2-3 years’ experience in garage door service / installation or similar skilled tradeWelding, OSHA 10, first aid, and / or CPR certification(s)Skills
Ability to consistently arrive on-time according to schedule and customer appointmentsWillingness to learnStrong problem-solving skillsExcellent attention to detailCustomer service orientated mindsetAdaptability to changing work environmentExcellent analytical and problem-solving skills.Ability to work independently and collaboratively in a fast-paced environment.Strong communication and interpersonal skills.Work Conditions
Non-climate-controlled environment – potentially working in all weather conditions.Frequently sitting, standing, bending, lifting to 75 lbs.Performing work at elevated heights on ladders and lifts.Schedule
Monday to Friday, 7 : 00am to 5 : 00pmSome weekend & overtime work as neededOccasional out-of-town travel for work orders or trainingBenefits
We are proud to offer a robust benefits package to our team members including :
Competitive payMedical, dental, and vision insurance with multiple plan optionsShort- and Long-Term DisabilityEmployer-paid Life Insurance with buy-up optionsAccident CareHospital Indemnity401(k) with employer matchGenerous Paid Time Off (PTO)Paid holidaysTeam member recognition & reward programsEmployee discount on products & servicesCore Values
At Thomas V. Giel Garage Doors, we base our actions on the following core values and request the same from all team members :
Teamwork – we operate as a team and succeed together.Grit – we have the courage, strength, and character to persevere.Sincerity – we are transparent and trustworthy.Development – we strive for continuous improvement, both professionally and personallyWe are an (EOE) Equal Opportunity Employer.
Requirements :