Spa Concierge

Job Description

Job Description

Want to work at Americas BEST day spa?

Ready to do what you love?

Ready to make a difference and be an important part of our Team?

Come join The Woodhouse Day Spas, voted Americas best day spa in 2019 and 2020 by American Spa Magazine!

We are hiring for Full Time and Full Time & Part Time Spa Concierge. (Hourly plus commission)

At The Woodhouse, we value our team members and strive for excellence with every guest experience.

Share with us your unique talents and professionalism and in return, we will train you in The Woodhouse Way providing you with the tools, knowledge, and intention that will help you deliver the best guest experience each and every time. We are a company that recognizes, rewards and celebrates with you along the wayas you excel and grow in your talents, opportunity will follow you.

The Woodhouse Day Spa is the leader in affordable luxury. The willingness to serve and the ability to deliver are the core of our companys mantra. We are seeking passion filled, enthusiastic individuals driven by intention and guided by excellence to join our team today. Want to be more than just a number then you should consider joining the Woodhouse Family today!

Our spa concierge.... Makes the magic happen by providing the ultimate guest experience and invoking guest delight! Happiness follows you wherever you go!

More specifically, our fabulous Spa Concierge :

• Provides personal attention from the time the guest walks though the door
• Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience
• Answers the phone and books appointments with a smile each and every time
• Is the brand ambassador, making sure the guest enters a clean, safe place with just the right lighting, music and scent to ensure that memorable experience
• Remembers the small things that make The Woodhouse special the guests favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries
• Serves as back up for the leadership team, when they are busy taking care the big stuff, you always make sure things are running smoothly
• Sales experience 2-3 yrs
• Experience working with sales quotas
• Experience in recommending products
• Focus on building relationships with clients to build rapport
• Ability to up-sell services

Woodhouse Perks include :

The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug free and smoke free workplace.