Global Enterprise Account Manager

Global Sales Account Manager

Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

General Purpose : This position is expected to drive new business and up / cross sell within high potential global fortune 500 accounts and is accountable for developing / expanding business and revenue growth within their assigned accounts, both new and existing global accounts where we have not previously done business and without geographic limits.

Essential Functions :

• Builds / evolves an account strategy within each assigned account and focus on key stakeholders in customer operations, developing a global action plan to add value to each client's key initiatives (share of wallet and geography) and mapping global account coverage
• Connects / chases all available resources in order to build / grow business within each global account, knows everyone who can make an impact within each account and how to leverage them, i.e. customer influencers, MillerKnoll executives and the depth of the GSBG group
• Develops / builds sustainable volume and drives for results within each assigned global account, understands each client's business strategies and financial drivers, then monitors / manages their assigned accounts to a long-term profitable basis and preserves the ongoing customer relationship
• Manages Salesforce (CRM) information appropriately in order to manage all reporting requirements of the GSBG leadership team in a timely and accurate manner
• Manages travel and entertainment within assigned expense / program budgets
• Measures all sales activities / processes with a robust implementation strategy, utilizing all corporate tools / resources available and aligning the appropriate MillerKnoll resources with each account
• Takes a purposeful approach to target every opportunity within their assigned accounts / geography to find the penetration points, expand their relationships within each account and discover the windows of opportunity
• Works the account plans with the team(s) assigned to each global account, developing a penetration strategy, defining clear responsibilities / accountabilities with each member of the team and orchestrating the activities of the team to implement the strategy and secure the account, designing a communication process to keep the team making progress
• Provide feedback to MK based on experiences out in the field
• Regularly communicate with MK dealers and salespeople in other parts of the world across different time zones
• Performs additional responsibilities as requested to achieve business objectives.

Qualifications :

Skills and Abilities :

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.