Business Operations Director - Commercial Real Estate Banking, Commercial Term Lending - Executive Director

Business Operations Director

Are you experienced in process improvement, business transformation, and change management? If so, this Business Operations Director opportunity allows you to make meaningful change in an industry-leading commercial real estate (CRE) department.

As a Business Operations Director in Commercial Term Lending (CTL), you will drive strategic change, including operating model, process, technology, product and risk / controls. This individual will be a business subject matter expert who partners across all onboarding teams to develop a best in class client and employee experience that will support the unique needs of commercial real estate owner operators.

Job responsibilities :

• Drive strategic change to implement the Commercial Term Lending strategy
• Work with Technology and Product teams to prioritize and deliver projects and process re-engineering efforts to deliver operational excellence
• Partner with sales, treasury sales and middle office on process design and execution
• Help determine roles and responsibilities as technology, business process and operating models change
• Other responsibilities as assigned

Required qualifications, capabilities and skills :

Preferred qualifications, capabilities and skills :

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability / Veterans