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Requisition Data Entry Associate

Requisition Data Entry Associate

KPH Healthcare ServicesGouverneur, NY, US
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Overview

Scope of Responsibilities : Works under direct supervision. Follows standard procedures to accomplish assigned tasks. May assist in orienting and training employees

Job Summary : Responsible for all aspects related to entering of medication orders.

Responsibilities

Job Duties :

  • Responsible for accurate data entry of incoming prescriptions
  • Responsible for accurate selecting billing and shipping methods for incoming patient orders
  • Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed
  • Provides resolution to customer service issues to ensure member satisfaction
  • Work with members to provide resolution to payment related issues on accounts / orders
  • Maintain and keep reasonable production as determined by supervisor
  • May assist in orienting and training new employees
  • Responsible for completing all mandatory and regulatory training programs
  • Perform other duties as assigned

Qualifications

Attendance Requirements :

  • Must be available, and on-time for scheduled work shifts.
  • Must be able to work nights and weekends as required.
  • Educational Requirements :

  • Minimum : High School Diploma or GED
  • Preferred : Pharmacy technician or related certification
  • Experience :

  • Experience in a customer service related field
  • Job Skill Requirements :

  • Broad knowledge of medications, physician orders, and pharmacy systems
  • Strong communication skills
  • Outstanding customer service skills
  • Excellent organization skills
  • Ability to multitask and prioritize
  • Excellent computer and keyboarding skills
  • Successful completion of a pre-employment and / or random drug screening test
  • Compensation : $15.50 - $16.36 an hour

    The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

    KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

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    Data Entry Associate • Gouverneur, NY, US

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