Talent.com
Women's Health Inbound Patient Advocate (Remote)
Women's Health Inbound Patient Advocate (Remote)Myriad Genetics • Salt Lake City, UT, United States
serp_jobs.error_messages.no_longer_accepting
Women's Health Inbound Patient Advocate (Remote)

Women's Health Inbound Patient Advocate (Remote)

Myriad Genetics • Salt Lake City, UT, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
  • serp_jobs.filters.remote
job_description.job_card.job_description

Overview

Myriad Women's Health is hiring a Patient Advocate for our Inbound team. The Patient Advocate team within Myriad Women's Health Commercial Operations organization is integral to Myriad Women's success as every, individual client communication and interaction matters.

The Patient Advocate will be on the front lines and will act as the face of the organization for our customers including clinics, physicians, medical staff, and patients. The Patient Advocate will handle a variety of complex inbound and outbound inquiries to assist and empathize with our customers.

Myriad Women's Health Patient Advocate team provides a differentiated customer experience because we hire amazing people to join this team. Our Patient Advocates are highly skilled, motivated people who are driven by human interactions and solving problems. We also invest in helping our team members forge meaningful and exciting career paths whether it means they learn and grow within the Patient Advocate team or prepare to pursue opportunities with other teams within Myriad Women's Health.

Available Shifts :

  • Monday-Friday 6 : 00am-2 : 30pm Pacific Time. Please adjust for your respective time zone.
  • Monday-Friday 8 : 30am-5 : 00pm Pacific Time. Please adjust for your respective time zone.

Pay : Starting at $20 / hr

Responsibility

Responsible for coordinating testing services for patients by :

  • Communicate with up to 50 patients and healthcare providers each day through phone calls, emails, and live chat
  • Handle a variety of inquiry categories including questions about our products and services, the intricate world of insurance billing, and work with our laboratory to ensure the timely delivery of test results
  • Respond promptly to all customer inquiries while following standard operating procedures and professionally handling access to HIPAA information
  • Be the hub across all departments : work with the engineering, billing operations, and lab teams on prompt handling of orders and billing processes
  • Identify issues and trends and collaborate with your team and leadership to develop best practices to ensure we are providing the best service and experience to all customers
  • Qualifications

  • High School diploma or equivalent required with at least 1 year of relevant experience, or associate or bachelor's degree.
  • Fluent in Spanish is preferred / encouraged.
  • Excellent interpersonal and communication skills.
  • Preference given to higher net typing speed applicants .
  • Excellent listening, transcribing, and self-review skills.
  • PC experience, including familiarity with Excel, Word, Internet, and e-mail.
  • Able to manage several tasks simultaneously, often under pressure.
  • Excellent organizational and task management skills and professional judgment.
  • Enjoys problem solving and identifying patterns.
  • Hardworking individual who loves working on a team and supporting others.
  • Minimum Speed / Bandwidth Requirements

  • 50 Mbps ( M ega B its P er S econd) - download (or Down)
  • 5 Mbps - upload (or Up)
  • Physical Requirements

    Lifting Requirements -sedentary work or exerting up to 10 pounds of force occasionally. Physical Requirements -stationary positioning, moving, operating, ascending / descending, communicating, observing, pushing or pulling, and reaching. Use of equipment and tools necessary to perform essential job functions.

    EEO

    We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. In hiring and all other employment decisions, we prohibit discrimination and harassment on the basis of any protected characteristic, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

    serp_jobs.job_alerts.create_a_job

    Patient Advocate • Salt Lake City, UT, United States

    Job_description.internal_linking.related_jobs
    Behavioral Health Utilization / Authorization Specialist

    Behavioral Health Utilization / Authorization Specialist

    Threshold Billing Solutions • Sandy, UT, US
    serp_jobs.job_card.full_time
    Full-time (40 hours / week, on-site).Threshold Billing Solutions provides specialized claims processing and utilization management services for behavioral health treatment facilities.We work closely ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Mental Health Customer Service Representative (Remote)

    Mental Health Customer Service Representative (Remote)

    Myriad Genetics • Salt Lake City, UT, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Patient Advocate will be on the front lines and will act as the face of the organization for our customers including clinics, physicians, medical staff, and patients. The Patient Advocate will handl...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Patient Advocate Data Entry I

    Patient Advocate Data Entry I

    Myriad Genetics • Salt Lake City, UT, US
    serp_jobs.job_card.full_time
    Focus on the core content of the job post, removing any extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and consistent across the platform.serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Prior Authorization Specialist / Remote

    Prior Authorization Specialist / Remote

    BrightSpring Health Services • West Valley City, UT, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    This role will be responsible for activities relating to the proper initiation, clinical review, submission, and follow up of prior authorizations. This role requires working knowledge of pharmacy b...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Patient Education Consultant

    Patient Education Consultant

    Tactile Medical • Provo, UT, United States
    serp_jobs.job_card.full_time
    The Patient Education Consultant is responsible for conducting.Medical patients on our products in their assigned area.This position will build strong rapport with the patient through introduction ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Intake Specialist (In-Office if Local / Remote if Non-Local)

    Intake Specialist (In-Office if Local / Remote if Non-Local)

    UNITED WOUND HEALING PS • Salt Lake City, UT, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    In-Office if Local / Remote if Non-Local.Our mission to change wound care and improve the lives of others isn’t easy, but it’s worth it! One in ten residents in a skilled nursing facili...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Healthcare Contracts Agent - Remote or in-office in Midvale, Utah

    Healthcare Contracts Agent - Remote or in-office in Midvale, Utah

    BankTalent HQ • Midvale, UT, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Procuity •, a rapidly growing healthcare technology company, is seeking a self-motivated.The position is located remote or in-office in Midvale, UT. This position will assist with management of the c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Health & Wellness Sales - Fully Remote

    Health & Wellness Sales - Fully Remote

    Tribe Wellness • Salt Lake City, Utah, .US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Tribe Wellness Sales specializes in outbound sales for health and wellness brands.We combine the health and wellness messaging of our strategic partners with our decades of sale...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    Patient Advocate - Hereditary Cancer (Remote) • •Call Center Experience Preferred • •

    Patient Advocate - Hereditary Cancer (Remote) • •Call Center Experience Preferred • •

    Myriad Genetics • Salt Lake City, UT, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    The Patient Advocate will be on the front lines and will act as the face of the organization for our customers including clinics, physicians, medical staff, and patients. The Patient Advocate will h...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Patient Access Specialist

    Patient Access Specialist

    TEKsystems • Lehi, UT, United States
    serp_jobs.job_card.full_time
    A Transparent Pharmacy Benefits company with goals of bringing their patients the lowest cost drugs available is interested in hiring Hybrid Patient Access Specialists to their Call Center Team loc...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Patient Care Adovcate

    Patient Care Adovcate

    Serenity Mental Health Centers • Lehi, UT, US
    serp_jobs.job_card.full_time
    Want to Make a Difference for Others Through Healthcare? Welcome to Serenity.If you’ve ever thought about a career in healthcare but didn’t know where to start — this is your sign...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Behavioral Health Associate Fri-Mon

    Behavioral Health Associate Fri-Mon

    Acadia Healthcare • Salt Lake City, UT, US
    serp_jobs.job_card.full_time
    Behavioral Health Associate / Psych Tech.This position serves in a residential treatment center for adults with substance use disorders and other mental health disorders. The position works closely ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Home Health Aide

    Home Health Aide

    Chrysalis • West Jordan, UT, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Position Summary : Chrysalis is a company that provides a variety of support services for at-risk adults and / or juveniles that have developmental and intellectual disabilities.These individuals may ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Telemedicine Physician

    Telemedicine Physician

    QuickMD • Kaysville, UT, US
    serp_jobs.job_card.full_time
    QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Travel Nurse RN - Telemetry - $2,164 to $2,419 per week in Salt Lake City, UT

    Travel Nurse RN - Telemetry - $2,164 to $2,419 per week in Salt Lake City, UT

    TravelNurseSource • West Valley City, Utah, US
    serp_jobs.job_card.full_time
    TravelNurseSource is working with Prime Time Healthcare to find a qualified Telemetry RN in Salt Lake City, Utah, 84101!. Now Hiring : RN Telemetry - Salt Lake City, UT.Contact us for Pay Information...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Healthcare Contracts Agent - Remote or in-office in Midvale, Utah

    Healthcare Contracts Agent - Remote or in-office in Midvale, Utah

    Zions Bank • Midvale, UT, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    BDirect, a business line of Procuity •, a rapidly growing healthcare technology company, is seeking a self-motivated Healthcare Contracts Agent. The position is located in Midvale, UT or remote.This ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Short Term or As Needed Coverage, MFLC Counselor, Utah

    Short Term or As Needed Coverage, MFLC Counselor, Utah

    Leidos Inc • Salt Lake City, UT, United States
    serp_jobs.job_card.full_time +2
    Make a difference in the lives of our military Service Members and their families with your expertise in counseling and behavioral health - without the fuss of insurance or paperwork.Military and F...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Behavioral Health Claims Specialist

    Behavioral Health Claims Specialist

    Threshold Billing Solutions • Sandy, UT, US
    serp_jobs.job_card.full_time
    Threshold Billing Solutions is actively seeking a motivated and detail-oriented Claims Specialist to join our.Claims and Verification of Benefits. This role is crucial in analyzing and following up ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Remote - Enrollment Specialist

    Remote - Enrollment Specialist

    CareHarmony • Salt Lake City, UT, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    CareHarmony is a venture-backed start-up; formed to help physicians thrive in the new era of value-based care by combining the latest advancements in population health technology with 24 / 7 care coo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Regional Nurse – Southern Region Location : Arizona or Texas

    Regional Nurse – Southern Region Location : Arizona or Texas

    Stellar Senior Living • Cottonwood Heights, UT, US
    serp_jobs.job_card.full_time
    Stellar Senior Living is seeking an outstanding and dedicated .This is an exciting opportunity to work with a team of passionate, caring, and talented professionals who are committed to enriching t...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted