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Senior Group Copy Supervisor (Washington)

Senior Group Copy Supervisor (Washington)

Red NucleusWashington, DC, US
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Senior Group Copy Supervisor

Red Nucleus is hiring a Senior Group Copy Supervisor to join our global team! This is a full-time remote role based in the US. Our purpose is advancing knowledge to improve lives. We succeed by being the premier provider of strategic learning and development, scientific advisory services, and medical communications solutions for the life sciences industry. Our global team is composed of nearly 100 full-time employees whose commitment to creativity, quality, and on-time delivery is unrivaled in our space.

At Red Nucleus, we believe in providing a rich working environment that pushes us to innovate in ways that engages our employees to be their best selves. Our culture is about meaningful work, a true sense of community and fun. We love to celebrate our people, and we are proud to have been Internationally recognized as a Great Place to Work.

About the Job

The Senior Group Copy Supervisor combines strategic guidance with content development of innovative, insightful, and impactful tactics for communications to healthcare decision makers in support of consulting and agency projects. This role oversees numerous tactical projects, orchestrating and participating in the daily content workload to enhance overall quality and guarantee that all client deliverables meet the highest standards commensurate with each projects requirements.

To be successful in this role, the Senior Group Copy Supervisor must have proven ability to collaborate with consultants, account, content, creative, and digital teams to produce and direct strategically sound concepts for all forms of copy deliverables. The Senior Group Copy Supervisor will aid in leading teams of copywriters serving the purpose of processing all content requests within a timely and effective manner and meeting department quality standards.

The Senior Group Copy Supervisor should have a near-expert understanding of the healthcare payer spacethe various needs of, and dynamics between, the stakeholders involved and market trends that are impacting the industry required.

Duties / Responsibilities

  • Leads and executes copy development for several brand engagements to appropriately communicate the positioning of a brand (its product and / or service offerings and benefits, etc.) to the various relevant audience targets.
  • Demonstrates a mastery of the healthcare reimbursement landscapethe various needs of, and dynamics between, the stakeholders involved as well as the market trends that are impacting the industry.
  • Presents compelling, strategic, well-crafted communications across multiple platforms including accuracy and value of content as delivered by the content and editorial teams.
  • Interacts with clients to ensure that their needs are understood, and the content strategy is meeting and ideally exceeding their expectations.
  • Acts as a brand steward who understands the market, asks the right questions, and works with clients to solve strategic and copy issues.
  • Collaborates with Industry Experts, Account, Editorial, and Creative / Digital team members as the job requires to develop communications and manage day-to-day activities.
  • Serves as a resource for the account, copy, and design teams in matters of product information, disease state information, and creative problem solving in value communication.
  • Owns / contributes to content development best practices and resourcing logistics, such as :
  • Acts as a lead writer on assigned client / project teams
  • Triages competing requests and finds solutions for capacity and resource issues and manages project specific content resources including in- and outsourcing
  • Develops, communicates, and ensures that writing standards are applied to allow for delivery of high-quality content. Including client styles for proper annotating, referencing, and maintenance of libraries
  • Assists teams in addressing and responding to client requests
  • Coordinates submission preparation and conduct follow-up as necessary
  • Attends MLR and supporting the client with MLR committee (based on clients regulations)
  • Coordinates revisions
  • Presents and sells ideas internally and to clients with confidence and enthusiasm. Willing and able to defend work. Informs others and solicits ideas
  • Performs a leadership role in ensuring managers and staff are communicating and coordinating efforts to provide superior services to internal and external customers
  • Provides general staff management for hiring, staff development, training, and workload management
  • Gives strong, clear direction and supervises direct reports effectively, positively, and in line with our core values
  • Participates in business development activities including RFI / RFP responses and pitches
  • Raises swift awareness to proactively head off issues that put projects at risk for staying on-time and on-budget, and maintains our standards of quality and value.
  • Brand steward that understands the market, asks the right questions, and works with clients to solve strategic and content issues.

Requirements

Skills and Abilities :

  • Proven ability to work with other copy and medical writers to create, write, and publish engaging content (printed collateral, clinical content, website copy, email newsletters, online campaigns, etc.)
  • Strong relationship management through positive interactions with client and internal teams
  • Performance-driven individual with a strong sense of urgency, exceptional organizational credibility, and deep understanding of the business
  • Excellent written, verbal communication, and time management skills
  • Rigorous attention to detail and accuracy
  • Strong ability to work independently as well as be an integral part of a team
  • Demonstrated ability in relevant soft skills, including change management, continuous improvement, conflict resolution, and consensus building
  • Proven ability to manage multiple priorities and work on a cross-functional team
  • Comfort with medical / pharmaceutical, basic anatomy, or other science terminology preferred
  • Proficient with AMA Manual of Style
  • Analytic and decisive decision maker with the ability to prioritize and communicate key objectives and tactics necessary to achieve organizational goals
  • Must be resourceful and thrive in a fast-paced environment
  • Proficient in Microsoft Office Suite, including MS Word, MS Excel, and MS PowerPoint
  • Education and Experience :

  • Bachelors degree from a four-year college or university; graduate or professional degree preferred
  • Eight or more years experience in a promotional, market access, or medical communication agency
  • What You Will Enjoy at Red Nucleus

  • Competitive pay, incentives, retirement, and income security programs
  • Comprehensive benefits and wellness programs focused on healthy lifestyles
  • Generous paid time off, employee assistance programs, and flexible work arrangements
  • Performance-driven environment including professional development and transfer opportunities
  • People-first culture fostering self expression, diversity, and a growth mindset
  • Celebrations! We love to celebrate service anniversaries, holidays, diversity and inclusion events, project milestones, and anything else that is meaningful to our employees
  • Support of the community organizations you are passionate about
  • Ongoing programs and events designed to bring our global team together
  • Diversity, equity and inclusion are valued at Red Nucleus and we believe we have a shared responsibility to provide equal opportunity and foster an inclusive spirit. We do not discriminate on the basis of race, color, national origin, religion, caste, sexual orientation, gender, age, marital status, veteran status, or disability status.

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    Copy Supervisor • Washington, DC, US

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