Funeral Home Operations Supervisor

Operations Supervisor

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a great place to work!

Supervise, plan, and schedule resources, prepare daily schedule, and oversee the activities and resources supporting various services. Delegate work and communicate expectations, developing a high performing team that exceeds customer expectations. Resolve issues as they arise with diplomacy and tact.

Job Responsibilities

• Prepare the daily services schedule and assign staff, lunches, and breaks. Oversee assignments ensuring services are adequately staffed and begin as scheduled. Working in a dynamic environment, make assignment revisions as business needs dictate. Resolve appointment, services, and schedule conflicts communicating staff assignment revisions. Review and approve requests for time off, ensuring appropriate coverage to meet business needs.
• Create tools that enhance services.
• Develop and maintain processes, procedures, and job aids to increase efficiencies. Recommend process improvements and implement approved changes.
• Train new hires on processes, procedures, and behaviors. Observe staff conducting responsibilities; provide constructive behavior guidance and process feedback. Escalate continuing issues to manager.
• Build a high performing team. Interview, hire, and train associates. Plan, delegate, and assign workload and deadlines. Assess performance, coach, and address skill development. Recommend wage increases and job changes.

Minimum Requirements

Education

High School Diploma or equivalent

Experience

At least five (5) years industry operational or administrative experience supporting funeral services

Leadership experience preferred

Knowledge, Skills and Abilities

Professional written and verbal communication skills

Flexibility to adapt workload and priorities for self and staff in a dynamic environment

Proficient in MS Office and databases

Organized

Ability to work evenings and weekends

Pay :

$60,000 - $70,000

Benefits :

Medical

Dental

Vision

Flexible Spending Accounts (health care and dependent care)

Health Savings Account with Company Contribution

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

Voluntary Accidental Death or Dismemberment Insurance

Dependent Life Insurance

SCI 401(k) Retirement Savings Plan with Company match

Employee Assistance Program

Postal Code : 91902 Category (Portal Searching) : Operations Job Location : US-CA - Bonita