Detection & Response Account Manager I

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About Us

Todyl puts world-class networking and security within reach of every business. The Todyl Security Platform converges SASE, SIEM, Endpoint Security, GRC, MXDR, and more into a cloud-native, single-agent platform specifically built for MSPs, MSSPs, and Mid-Market IT Professionals. We are a fast-paced, dynamic start-up, passionate about simplifying complex networking and security for businesses of all sizes.

About Us

Todyl puts world-class networking and security within reach of every business. The Todyl Security Platform converges SASE, SIEM, Endpoint Security, GRC, MXDR, and more into a cloud-native, single-agent platform specifically built for MSPs, MSSPs, and Mid-Market IT Professionals. We are a fast-paced, dynamic start-up, passionate about simplifying complex networking and security for businesses of all sizes.

About The Role

Detection and Response Account Managers (DRAMs) are responsible for assisting our Partners with the implementation and management of our MXDR service. DRAMs serve as subject matter experts for our Partners in the topics of detection and response, security investigations, and threat hunting. DRAMs will be dedicated to assigned Partners to be the main point of contact for all MXDR related items, including security incidents, threat, and vulnerability details, as well as use cases related to the Todyl Security Platform. The DRAM will provide performance metrics and outline potential gaps in security posture for our Partners and work with them on a roadmap to implement new security features / functionality. The DRAM will also act as a point of escalation for our 24x7 Security Operations Center, assisting in the identification of potential security incidents.

Responsibilities :

• A passion for information security - driven individuals that can help meaningfully impact the security of our Partners' organizations
• You enjoy working in collaborative environments where we learn from each-other and leave our egos at the door
• Independently contribute to internal projects to develop new capabilities for customers, as well as automate security operations
• Assist our MXDR partners with the planning and implementation of threat detection and incident response capabilities and convey the importance of a strong security posture
• Become a deep technical resource that earns the trust of our Partners before, during, and after a security event, including managing expectations and delivering results
• Experience presenting security related findings to stakeholders or executives
• Innovate on behalf of customers by translating feedback and feature requests into actionable improvements to the MXDR service offering
• Periodic on-call required - as a point of escalation within our 24x7 Security Operation Center

Requirements :

Todyl provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, transgender status, gender identity or expression, national origin, age, disability, marital status, genetic information, military status or any other status protected by applicable federal, state or local laws.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Industries

Computer and Network Security

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