Ocean / Air Freight Operations Assistant
- ?? Location : On-Site in Spring Arbor, MI
Employment Type : Full-Time | On-Site
About ACF Global Logistics
ACF Global Logistics is a global leader in international logistics and supply chain solutions. We specialize in freight forwarding, customs compliance, warehousing, and 3PL / 4PL services. With a focus on technology-driven solutions and customer service excellence, we are committed to developing the next generation of logistics professionals.
Position Overview
We are seeking an Ocean / Air Freight Operations Assistant to join our operations team on-site at our Spring Arbor, MI office. This role is not remote — it requires daily, in-person collaboration with our team. It's a great fit for someone with experience in logistics, operations, or customer service, who has shown reliability and commitment in past roles, and who is ready to grow with a company that values stability.
You'll support day-to-day operations while learning the fundamentals of international freight forwarding, compliance, and documentation — all while building your career in a collaborative, fast-paced environment.
Key Responsibilities
Assist with the preparation and processing of import / export documentation for ocean and air freight.Support shipment coordination and cargo tracking to ensure timely delivery.Learn and apply U.S. Customs and international trade compliance requirements.Enter and maintain accurate data in logistics systems and company software.Communicate with internal teams, carriers, and partners to support smooth operations.Provide administrative support, including updating files and records.Shadow and collaborate with experienced coordinators to gain hands-on knowledge of freight forwarding processes.About You
Experience : Some background in logistics, operations, or customer service.Commitment : Demonstrated longevity in previous roles — we value stability and reliability.Aptitude : Proven ability to learn new software and processes quickly.Skills : Strong attention to detail, organizational skills, and clear communication.Mindset : Dependable, proactive, and eager to grow with a company long-term.Technical : Proficiency in Microsoft Office Suite (Excel, Outlook, Word).Location : You are able and willing to work on-site in Spring Arbor, MI every day.What We Offer
On-the-job training in international logistics and freight forwarding.Exposure to global trade, compliance, and operations systems.Career development opportunities in a growing organization.A collaborative, supportive team environment.