Admissions Consultant

Benefits

Regent offers a wide range of generous benefits including health, life and disability insurance; flexible spending accounts; tuition incentives; fully vested retirement plans; life and disability insurance options, time off, and more. All regular faculty and staff serving at Regent and working a minimum of 30 hours per week will receive an attractive benefits package.

Admissions Consultant

The Admissions Consultant will assist in converting enrollment inquiries to qualified applicants at Regent University. This position is a sales-driven role in a blended inbound and outbound call center. The position will demonstrate effective professional communication and extraordinary customer service while managing prospective students and general inquiries of Regent University.

Work Location

Virginia Beach, VA (capability of remote work in case of inclement weather)

Essential duties

• Represent Regent University as a general recruiter for all undergraduate and graduate school programs.
• Advise prospective students on program fit and admissions requirements.
• Develop and maintain comprehensive knowledge on all student-related resources, including admissions processes, financial aid, costs, transfer guidelines, licensure guidelines, military benefits, and other pertinent information.
• Maintain a high volume of outbound phone calls, receive inbound calls, and maintain comprehensive, confidential student records through the correct use of technology.
• Meet and exceed Key Performance Indicators (KPIs) for each term as determined by Enrollment Management leadership while adhering to dynamic, internal work processes.
• Coordinate and participate in admissions and recruitment events.
• Assist with onboarding and training of new staff members.

Qualifications

Candidates must have

Regent University does not discriminate in employment in its programs or activities on the basis of race, color, national or ethnic origin, sex, disability, age or veteran status. For full Non-Discrimination Policy click here.

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