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Community Specialist

Community Specialist

Brockton Area Multi-ServiBrockton, MA, US
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Job Description

Job Description

Position : Community Specialist

Dept / Div : Behavioral Health and Community Services

Location ; Clubhouse

General Statement of Duties : To provide support to Clubhouse Members and to do so in a manner that promotes growth, independence and dignity for those individuals served.

Responsibilities :

  • Organize and facilitate Clubhouse Services and Work Ordered Day group and individual activities.
  • Actively promote the development and implementation of Clubhouse Members’ personal and Action Plan goals.
  • Promptly identify the need for resources to address social skill development techniques and implementation strategies in conjunction with the community business to ensure needed supports are in place
  • Provide one-to-one supports to individuals on site, off site and through telephonic or remote outreach to encourage participation in Clubhouse Services, Activities, and Community Linkages.
  • Meet any challenges, including emergency procedures as required.
  • Participate in the development of each assigned members Action Plan utilizing a person centered approach.
  • Conduct group training that supports Clubhouse Services and Work Ordered Day Activities.
  • Provide a positive role model for members in work related skills (i.e. attendance, punctuality, etc.).
  • Attend training seminars as requested.
  • Provide telephonic, remote and in person Reachout Services to Clubhouse Members
  • Ensure Clubhouse Member safety and comply with program standards for staff coverage
  • Act as Member advocate and role model
  • Provide a positive role model for members in work related skills (i.e. attendance, punctuality, etc.).
  • Enter member level data into current HER system as required.
  • Participate in scheduled meetings, addressing members weekly schedule.
  • Attend staff meetings as required.
  • Attend Action Plan meetings as assigned.
  • Maintain a safe work environment.
  • Intervene in crisis situations as needed or assigned.
  • Perform duties consistent with program and agency policies and procedures.
  • Perform other related work duties as needed or as assigned by supervisor
  • Execute duties to reflect reasonable safety standards. Universal / standard precautions must be utilized and training obtained in areas that constitute risk.

Qualifications :

  • High school diploma or equivalency. Bachelor’s degree preferred.
  • Experience providing services to individuals living with serious and persistent mental illness and co-occurring substance use disorder.
  • Excellent written and oral skills required.
  • Experience facilitating groups preferred.
  • Bilingual in English, Spanish, Portuguese, Cape Verdean, Creole Haitian Creole, and / or ASL desired.
  • Lived experience desired
  • Excellent computer skills required including Microsoft applications, online platforms, social media and zoom.
  • The ability to communicate effectively, both verbally and in writing with persons served, families, service providers and case managers.
  • The ability to stand and / or sit for extended periods and to move equipment and supplies (up to 30 pounds) from floor level to approximately four feet above floor level
  • The manual dexterity and visual acuity to promptly and effectively complete keyboarding tasks on a personal computer, and to effectively use the telephone system, mobile devices and other office equipment.
  • A valid driver's license in state of residence.
  • Ability to ascend and descend stairs while transporting supplies
  • Must be able to drive up to 2 hours per day
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    Community Specialist • Brockton, MA, US