Operations and Studio Coordinator Job at The PilatesBarre in Dallas

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This is a full-time on-site role for a Marketing and Studio Coordinator located in Dallas, TX. The Marketing and Studio Coordinator will be responsible for daily marketing tasks including content creation, social media management, and email marketing campaigns. This role also includes coordinating events and studio activities, managing sales and client communication, and overseeing various projects to ensure they are completed on time and within budget. The Studio Coordinator is the main point of contact for our clients and staff. Studio Coordinators are responsible for overseeing the day-to-day operations (including opening and / or closing the studio) and ensuring all staff members provide exceptional customer service.

Key Responsibilities :

• Open or close the studio depending on shift
• Oversee client attendance, manage inventory, update payment information and announcement boards
• Assist the Studio Management in daily studio tasks and projects
• Assist management with schedule substitution requests for staff
• Train, mentor, and serve as the Lead for Front Desk Associates during shift
• Participate in weekly team meetings
• Responsible for overall studio maintenance including :
• Basic troubleshooting of BarreFormers and Treadmills along with communicating steps taken towards resolution to upper management staff.
• Ensure that all merchandise and supplies are replenished, organized and straightened.
• Greet clients upon arrival and complete the necessary processes including check-ins, new registrations, accepting and reconciling payments, and reviewing class equipment
• Answer emails and phone calls in a professional manner while utilizing resourcefulness and business acumen
• Deliver exceptional customer service by addressing and resolving customer concerns
• Special projects as assigned which may include :
• Discover opportunities for The PilatesBarre to be involved in community events
• Represent The PilatesBarre and participate in events on and off-site

Experience and Qualifications

Qualifications

REQUIREMENTS

Seniority level

Seniority level

Entry level

Employment type

Employment type

Full-time

Job function

Job function

Marketing and Sales

Industries

Health, Wellness & Fitness

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