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Supervisor, Patient Accounting - Patient Accounting - Full-Time

Supervisor, Patient Accounting - Patient Accounting - Full-Time

Woman's HospitalBaton Rouge, LA, US
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Supervisor, Patient Accounting

The Non-Government Accounts Supervisor is responsible for overseeing all aspects of billing and Accounts Receivable activities for all non-governmental (commercial and managed care payers). Interacts with and advises department staff regarding billing and accounts receivables policies and procedures and serves as a liaison with other department representatives. Supervises billing, insurance and collection staff to ensure accurate, complete and timely filing and insurance follow-up, collections, variances and denials. Responsible for overseeing the training of all new employees in assigned area. Performs a variety of complete tasks, such as editing and report writing using EHR and clearinghouse software.

Requirements :

  • Requires graduation from an accredited college or university with a degree in Business Administration, Management or Accounting. Degree may be waived with five years proven practical experience in patient financial services.
  • Revenue cycle leadership experience preferred.
  • Knowledge of principles of overseeing a patient accounting office.

Responsibilities :

  • Monitors billing edits and rejections, and ensures feedback is provided to the original owner so training, process improvement or real-time edits can be initiated.
  • Analyzes A / R to ensure staff are achieving productivity targets and priorities are changed as needed in order to meet organization or department goals.
  • Analyzes variances to ensure trends are reported back to the payer or to the Managed Care Department so the contract module can be updated accordingly.
  • Ensures denial trending is accurately reported and feedback is provided to original owner so that real-time edits can be initiated.
  • Assists the Director with ensuring the department's operations and business practices are conducted in a manner compliant with regulatory requirements for all applicable jurisdictions.
  • Ensures all employees follow the time collection process, including the API automated time and attendance systems.
  • Performs a variety of complex activities involving the auditing, processing and maintenance of daily reports.
  • Assists in the preparation of reports setting forth progress, adverse trends and appropriate recommendations or conclusions.
  • Oversees complex activities involving the processing of governmental payer claims.
  • Reviews various patient accounting transactions such as refunds, discounts and write-offs according to policies and procedures.
  • Maintains communication with supervisors, managers and department head personnel to coordinate efforts in resolving problems concerning collection of patient accounts receivable and outstanding insurance accounts receivable.
  • Maintains familiarity and competence of the billing and accounting systems.
  • Monitors current legislative and regulatory changes impacting billing and collections and communicates changes to the billing and A / R staff.
  • Acts as a technical resource regarding insurance claims, billing procedures, and collection policies and communicates new work policies and procedures to employees in area as needed.
  • Responsible for overseeing training all new employees in assigned area.
  • Any other duties as assigned by Woman's Hospital.
  • Schedule :

    Full-Time; Monday - Friday

    8 : 00 AM 5 : 00 PM

    Pay Range : Salary / Exempt

    $52,000 $76,000; based on work experience

    A Work Experience with Purpose

    Woman's is one of the largest specialty hospitals in the country dedicated to the care of women and infants. Nationally recognized for exceptional patient care, innovative programs, and a supportive work environment, we consistently exceed state and national benchmarks for patient satisfactiona reflection of our commitment to those we serve.

    We're home to Louisiana's largest delivery service and perform thousands of procedures annually, including over 8,500 surgeries and 35,000 breast procedures. Woman's was the first hospital in the Baton Rouge area to earn Magnet designation for nursing excellence, and we're honored to be named one of Modern Healthcare's Best Places to Work in Healthcare year after year.

    We are proud of the care our staff provides to patientsand to one anotherevery day.

    Woman's Hospital is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and / or expression, marital status or any other characteristic protected by federal, state or local law.

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