The Senior Property Manager (SPM) is responsible for increasing the overall value of the asset, both physically and economically, through proper financial management, administration, facility operation and asset improvement / protection. Responsibilities of the SPM will include (among other duties) :
Financial Management :
- Develop budgets with a strong understanding of long-term facility planning to maintain and control all expenditures in the Operating Budget including all CAM items, owners operating expenditures, recoverable utilities and capital improvements (excluding development expenses).
- Address all property needs without exceeding budget.
- Identifying potential areas for asset improvement.
- Possess an awareness of recoverable utility budgets as a profit center for the locations where they apply. Knowledge of utility resale operations and procedures is important to maximizing profitability in this area.
- Forecast construction costs and bidding for the efficiency of the leasing operation.
- Accurate and expedient management of the Landlord cost component of leasing deals accelerating and maximizing revenue stream.
- Control operations to meet set budgets.
- Creatively manage aggressive bidding, implementing cost controls and other techniques to achieve property objectives within the guidelines of established budgets.
- Review and approve all expenditures, monitoring and controlling the operating budget status.
Administration :
Timely submit detailed, accurate reports which help the overall efficiency of the Property Management Department.Participate in the hiring / training of any Facility Supervisor (if applicable), Administrative Assistant and maintenance personnel (if applicable) for his / her portfolio.Document, track, and update the leasing process on the corporate (Status Report) system, particularly the Property Management functions.Effectively track pending expirations and preparing for upcoming Landlord work.Oversee record keeping and documentation to ensure its completeness. Including, but not limited to, Certificates of Occupancy, tenant insurance, vendor insurance, contracts / service agreements, warranties, inventories, personnel records, etc.Facility Operation :
Manage the repair, maintenance and improvement of the physical asset, including the daily cleanliness and aesthetics of the property to major improvement projects, minimizing the loss of value and effectively increasing asset value where possible.Establish and implement long-term strategies for the property carried out through proper budgeting, establishing and implementing systems and procedures for improved operation, training and supervising facility and maintenance staff to manage customary property needs, and setting the standards by which all these are measured.In addition to the normal repair and maintenance items that arise, systems of periodic maintenance and service should be established to reduce unexpected repairs and expenses. Long-term plans for repair or replacement should be incorporated into the financial planning process.Develop contract specifications that would maximize the service level received at the best cost with the ability to do a cost / benefit analysis of various contract proposals.Properly allocating resources (contractors, in-house personnel, equipment) to maximize performance and property standards at the most effective cost.Develop and implement the best approach to challenging facility situations with broad-based knowledge. Effectively negotiate with and supervise outside contractors.Manage all aspects of the tenant construction process (where applicable), including Landlord work and Tenant work, Bidding, Contracting and Supervising Landlord work.Review and approve tenant plans, tenant permitting and other documentation, while applying the Landlord’s criteria, and enforce construction regulations and inspect contractor’s work.Asset Protection / Improvement :
Inspect, identify, and correct physical, procedural, and operational defects as well as pending or potential future physical defects.Management of the claim reporting procedure, documentation and defense of claims for the protection of the asset.Keep abreast of current codes and regulations (i.e., ADA, etc.) to prevent potential lawsuits.Support company leasing efforts, expediting tenant openings, and seeking alternative sources of revenue which can be generated.Understand and evaluate the surrounding market for the proper management of the center; update quarterly reports accordingly.Provide good communication and interpersonal skills to maintain good relationships with tenants.Maintain uniform guidelines and compliance in a professional and pleasant manner.Maintain a good working relationship with township officials to provide value to the company and its assets.Qualities of an Exceptional Candidate :
8+ years in the commercial real estate industry5+ years in a managerial positionBachelor’s Degree or higherHistory of continuing education and trainingExcellent communication and supervisory skillsBackground in budgeting, personnel administration, contracts, marketing, construction, tenant relations and lease administration required