STORE DIRECTOR

Store Director

The Store Director is responsible for overseeing the overall operations of a supermarket, ensuring efficient and profitable business performance. This role requires a strategic thinker with strong leadership skills to manage day-to-day operations, enhance customer satisfaction, and drive store growth. The Store Director will lead a team of department managers and staff, ensuring that all store activities align with company policies, procedures, and objectives.

Essential Duties And Responsibilities

• Oversee daily store operations, including inventory management, sales, and customer service.
• Develop and implement strategic plans to drive sales, increase profitability, and meet performance targets.
• Lead, mentor, and manage a team of department managers and store staff, fostering a positive work environment.
• Monitor and analyze sales performance, customer feedback, and market trends to identify opportunities for improvement.
• Ensure compliance with all health and safety regulations, food safety standards, and company policies.
• Manage store budgets, expenses, and financial reports, ensuring all financial targets are met.
• Collaborate with suppliers and vendors to ensure the availability of products, negotiate pricing, and manage stock levels.
• Handle customer complaints and issues in a professional and timely manner.
• Plan and execute promotional events and marketing initiatives to drive traffic and sales.
• Ensure store layout, merchandising, and product displays are aligned with company guidelines and optimize the customer shopping experience.
• Maintain a high standard of cleanliness, organization, and safety within the store.
• Maintains a safe work environment
• Follows all store and department policies and procedures
• Is a safety role model
• Other duties as assigned by supervisor

Key Attributes

Supervisory Responsibilities

Education And / or Experience

Language Skills

Mathematical Skills

Certificates, Licenses, Registrations

Recommended Equipment

Physical Demands

Regularly (Over 2 / 3 of the time)

Frequently (Between 1 / 3 to 2 / 3 of the time)

Occasionally (Less than 1 / 3 of the time)

Vision

Work Environment

Occasionally

Noise Level

Regularly

Pay Range

(depends on industry experience)

Benefits