ASSISTANT MANAGER (Alexandria)

Assistant Manager

The Assistant Manager models servant leadership while delivering exceptional results through others. They provide an engaging environment for restaurant teams and the guest while focusing on delivering operational excellence. Assistant Managers invest their time in developing leaders, creating memorable experiences and administrative activities.

Essential Duties and Responsibilities :

• Welcomes new team members and provides them with the training needed to perform their job.
• Leads inspiring team huddles that motivate and inform the team.
• Ensures team members receive ongoing training and coaching.
• Builds the capability of the Crew Chiefs and prepares them for their next level.
• Consistently thanks the team and celebrates success.
• Actively coaches brand service behaviors train, observe, provide feedback and celebrate.
• Monitors Speed of Service to ensure delivery of guest expectations.
• Ensures the restaurant is welcoming and clean.
• Ensures product quality and operations standards are consistently delivered.
• Partners with the Restaurant General Manager and team to create action plans to improve guest metrics.
• Reviews sales and scheduling to ensure Quality, Service and Cleanliness (QSC) will be met.
• Ensures accuracy of daily numbers, cash handling, and HACCP Logs.
• Reviews inventory efficiencies to create product orders.
• Evaluates and implements cost controls.
• Monitors people charts and production planning and makes necessary adjustments.
• Creates and monitors schedule and manages new team member onboarding process.
• Implements action plans to address employee needs and Operational Assessments.

Knowledge, Skills, and Abilities :

Physical Demands of the Job :

Education and Experience :

NOTHING IN THIS JOB DESCRIPTION RESTRICTS MANAGEMENT'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THE JOB AT ANY TIME.