Collections & Legal Recovery Manager
Del Sol Furniture & MattressPhoenix, AZ, USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionLead and manage both Collections and Legal Recovery teams to achieve departmental goals Develop and implement strategies to optimize recovery rates and minimize delinquencies Coach, train, and mentor staff to improve performance, documentation, and customer interactions Monitor metrics, prepare reports, and adjust processes to enhance efficiency and results Ensure compliance with federal, state, and local regulations in all collection and legal recovery activities Collaborate with internal departments and external legal counsel as needed Identify opportunities for process improvement and cost reduction Proven management experience in collections, legal recovery, or a related field Strong leadership, communication, and coaching skills Ability to analyze performance data and implement process improvements Bilingual (English / Spanish) preferred High level of integrity and professionalism Strong organizational and problem-solving abilities Competitive salary with bonus potential Flexible MondayFriday schedule Health, Dental, and Vision Insurance Life Insurance Paid Vacation, Holidays, and Sick / Personal Days Employee Discounts On-the-job training and professional development opportunities
Job Description
Job Description
Benefits :
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Location : Central Phoenix
Schedule : Full-Time | MondayFriday | Flexible Shifts
Salary : $50,000$60,000 + Bonus Opportunities
Del Sol Furniture is seeking an experienced Manager to oversee our Collections and Legal Recovery departments . This is a key leadership role for a professional who thrives on coaching, process improvement, and driving results .
Were a family-owned furniture business serving the Phoenix area since 1997. We provide in-house credit to our customers, and this role ensures that our collections and legal recovery operations run efficiently, professionally, and in full compliance with regulations.
Key Responsibilities
Requirements
Benefits & Perks
At Del Sol Furniture , we are committed to providing exceptional service, integrity, and a family-oriented workplace . Join our leadership team and help drive excellence in both our collections and legal recovery operations while supporting the growth of our employees.
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Collection Manager • Phoenix, AZ, US
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