Customer Care Specialist
VirtualVocationsSignal Hill, California, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Care Specialist I - Payment Support.
Key Responsibilities
Manage customer and partner requests, providing timely support via phone and email
Provide product training to enhance customer knowledge and satisfaction
Act as the main point of contact for escalations and maintain procedural alignment across teams
Required Qualifications
Bachelor's Degree or relevant work experience
1+ years of remote / hybrid customer-facing experience in Compliance, Payments, Risk, Fraud, or Fintech
Ability to manage multiple tasks and maintain organized support queues
Technical Customer Support experience in a queue-based environment
Property Management and / or Accounting / bookkeeping knowledge is a plus
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Customer Care Specialist • Signal Hill, California, United States
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