JCC Part-time Office Assistant

Job Title

Performs clerical, secretarial, financial, and administrative work in answering phones, receiving the public, providing customer assistance, cashiering, and data processing.

This is a front-line staff position, which is the first impression for our patrons. It requires a very upbeat, energetic individual that is capable of problem solving and answering multiple questions in a positive and helpful manner. The work area for this position is the central hub / command central of the Jackson Community Center.

Essential Duties & Responsibilities

Working knowledge of computers and electronic data processing; working knowledge of modern office practices and procedures; knowledge of accounting principles and practices. Ability to perform daily accounting duties accurately; ability to effectively meet and deal with the public; ability to communicate effectively verbally and in writing; ability to handle stressful situations. The ability to multi-task and use a phone system; a higher level of computer literacy including Microsoft Office Programs, Google Docs, RecDesk- registration and facility registration programs; copy machine; fax machine. The ability to handle stressful situations.

Education and / or Experience Required

Graduation from a high school or GED equivalent with specialized course work in general office practices such as typing, filing, accounting, and bookkeeping. A minimum of 3 years' experience working in a fast paced, multi-tasking environment.

Other duties or functions may be required from time to time, and thus the information below is not an exhaustive list of responsibilities for this role.

• Utilizes office forms, files, and procedures as defined by the Operations Manager.
• Assist with administrative tasks involving facility usage / rentals, and program information.
• Answers central telephone system and transfers calls as necessary.
• Assists with marketing including, but not limited to print and web ads, email blasts and approved social media.
• Assists with departmental special events.
• Maintains a positive, helpful, and supportive attitude toward the public and other staff.
• Receives the public and responds to inquiries from employees, citizens, and others and refer, when necessary, to appropriate persons.
• Responsible for receipting various payments and completing program and rental registrations.
• Performs janitorial / custodial tasks as needed at the Jackson Community Center.
• Responsible for room setups for meetings and programs, which may include setting up tables, chairs and required AV equipment.
• Operates office machines as required, such as; stamps, and distribute incoming mail, process outgoing mail; process program and class registration; prepare and distribute news releases, flyers, brochures, notices, newsletters, etc.; assist with scheduling and room set up; duplicate and distribute materials; assist public with use of department facilities; provide backup to related positions; compose, type, and edit correspondence, reports, memoranda, and other materials requiring judgement as to content, accuracy, and completeness.

The Village of Jackson does not offer benefits with this position.