Manager, Operations & People

Manager, Operations & People

The Dispatch is seeking a highly motivated, media-obsessed generalist to join our team as a Manager, Operations & People. This is a hybrid role that sits at the intersection of operations, HR, and culture perfect for someone who wants to learn how a modern media company really works from the inside out. You'll work directly with senior leadership including the Chief of Staff, President, and Executive Editor to keep the trains running and the organization moving forward. Some days you'll be updating company policies or onboarding new hires; other days you'll be coordinating across teams, improving internal systems, or jumping in to solve problems no one has touched yet. This is not a "stay in your lane" role. It's an opportunity to own projects that matter, earn trust quickly, and see how strategy, editorial, and business connect in a fast-moving, mission-driven newsroom and growth-stage media company. If you're obsessed with media and curious about how the whole machine works from editorial to operations to growth this role is your backstage pass.

At first, you'll help leadership get more done taking on the essential (and sometimes unglamorous) tasks that keep the trains running smoothly. You'll organize, document, schedule, and troubleshoot. You'll fix things before they break, and you'll take ownership of details others overlook. As you build trust, you'll start solving open-ended problems : improving onboarding, rethinking our internal systems, helping shape cross-team communication, particularly the intersection of business and editorial. Over time, you'll grow into owning company-wide processes and strategic initiatives with a path that could lead toward a senior editor role (if you gravitate toward editorial operations) or Director of Operations / Chief of Staff (if you lean toward business and organizational systems). This is the steepest part of your learning curve. You'll wear a lot of hats, do work that ranges from tactical to strategic, and leave with a rare, end-to-end understanding of how a modern media company operates at a stage of rapid growth.

Key Responsibilities

• Company Operations (~40%)
• Support OKR tracking, all-staff meetings, and board meeting logistics.
• Lead coordination with key vendors (e.g., cybersecurity, HR, office management).
• Manage operational projects that improve efficiency and employee experience.
• Document and improve internal processes, SOPs, and company knowledge base.
• Help ensure timely completion of action items and follow-ups across teams.
• Support budget visibility and tracking, in collaboration with leadership.
• People & HR Operations (~30%)
• Coordinate all aspects of onboarding and offboarding, including system setup, training materials, and access management.
• Maintain and update employee handbook, policies, and HR documentation.
• Manage Justworks, GSuite, Slack, and Asana administrative settings.
• Serve as a first point of contact for staff HR and operations questions.
• Support recruiting logistics (job postings, interview scheduling, communication with candidates).
• Coordinate with FP&A and HR vendors on payroll, benefits, and compliance.
• Editorial & Team Support (~30%)
• Partner with the Executive Editor on editorial operations support (e.g., contributor onboarding, scheduling, Asana workflows).
• Coordinate between editorial and business teams to streamline communication and project delivery.
• Help plan internal and external events from editorial summits to offsites and team gatherings.
• Take notes, track decisions, and follow up on next steps for key meetings.

Who You Are

$60,000 - $100,000 a year

Equal Opportunity

We're committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We're proud to be an equal opportunity workplace.