Claims Representative (Remote)

Berkley Small Business Solutions (BSB)

Berkley Small Business Solutions (BSB) is committed to providing small business customers with the next generation of small business solutions, including offering operational, underwriting, and marketing opportunities. We offer insurance products to Small Business Owners for transportation and other main street businesses. We leverage underwriting expertise, data, and analytics, and automation for risk assessment, selection, pricing retention. We champion our customers, distribution always seeking a smarter way to provide a more efficient and better user experience.

We are a proud member of W. R. Berkley Corporation, one of the largest commercial lines property casualty insurance holding companies in the United States. With the resources of a large Fortune 500 corporation and the flexibility of a small company, we exclusively work with select independent agents to bring technology solutions that help them build their business.

Responsibilities

The position is responsible for handling low-complexity claims involving physical damage, property damage, total loss, fuel spills, medical payments, and cargo damage resulting from commercial auto claims. This position will work closely with insureds and stakeholders to ensure timely and accurate claims resolution and provide exceptional customer service.

Customer Service

• Act with urgency in establishing initial and subsequent contact with all parties and key stakeholders.
• Update appropriate parties as needed, providing new facts as they become available and explaining impact of those facts upon the liability analysis and settlement options.
• Collaborate with vendors to ensure timely appraisal and evaluation of damages.

Coverage

Data Integrity

Reserving

Investigation

Evaluation and Resolution

May perform other functions as assigned.

Remote work arrangements may be considered for qualified candidates who are open to travel as needed.

Qualifications

College degree preferred or equivalent work experience.

Additional Company Details

The company offers a competitive compensation plan and robust benefits package for full time regular employees. Salary Range : 75k - 90k Eligible for annual discretionary bonus Benefits : Health, Dental, Annual Bonus Potential, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.