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Customer Service Rep

Customer Service Rep

Solar Refrigeration and Appliance ServiceMetairie, LA, US
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Customer Service Representative

If you are a warm, authentic, and passionate person that enjoys working with the public then Solar Refrigeration & Appliance Service, Inc. has a job for you in our Metairie, LA office! We are Louisiana's leading appliance service company and proud to be Whirlpool Factory Certified. We offer a range of attractive company perks in addition to our standard benefits!

Company perks :

  • Paid vacations every 5 years for team members
  • Flexible doctor visits with personal leave
  • Bi-monthly lunches
  • Metric bonuses for achieving goals

Company benefits :

  • Health and Dental Insurance
  • Group Hospitalization and Prescription Coverage
  • Short Term & Long Term Disability
  • Life Insurance
  • Paid Leave
  • Paid Holidays
  • Group Retirement Program

    • We're seeking a candidate with office experience, exceptional communication skills, and superb organizational abilities.

    Responsibilities :

  • Answering calls and emails from customers, staff, and manufacturers
  • Gathering accurate customer information when scheduling service appointments
  • Updating customer status with manufacturers, and customers
  • Coordinating and managing schedules with customers and service personnel
  • Verifying warranty coverage for customers
  • Maintaining friendly, reliable, and helpful customer interactions

    • Qualifications :

  • Minimum one year of customer service or call center experience.
  • Excellent written, verbal, and listening communication skills.
  • Detail-oriented and proactive problem solver
  • Dedicated to providing exceptional customer service and building rapport with customers.
  • Proficient in basic computer functions
  • Collaborative individual with a strong ability to work effectively in a team setting.
  • Willingness to learn and exceed expectations.

    • If you're interested in joining our established Customer Service team and enjoying these fantastic company perks and benefits, submit your application today!

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    Customer Service Rep • Metairie, LA, US

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