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Manager, Business Services

Manager, Business Services

Cox AutomotiveGarland, TX, United States
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What You'll Do

  • Manages the work of assigned supervisors, teams, team members, and vendors.
  • Engages with supported organizations to understand the breadth and scope of required services; services may include :
  • Shop support
  • Office support and administration
  • Parts receiving and processing.
  • Estimating and coordinating
  • Process administration
  • Works with Business Services, shop leaders, and other organizational leadership to create plans and change requirements to meet evolving needs.
  • Supervises outside contractors performing reconditioning, office, process, facility, or related activity.
  • Oversees inventory management.
  • Addresses issues escalated from supervisors, team members, supported teams, or third-party service providers.
  • Measure process efficiency and effectiveness and implement improvement strategies.
  • Provide and maintain a safe work environment.
  • Plan and continuously monitor staffing levels.
  • Effectively lead the team by setting an example in behavior, championing Cox / Manheim values, and ensuring all employees are treated respectfully.
  • Enforce all company policies and procedures related to employee and customer conduct.
  • Partner with various market-level support teams to ensure effective and efficient operational processes.
  • Must pay attention to detail.

Minimum :

  • BA / BS degree in a related field and 6+ years of related experience with at least 1 year experience in a management or leadership role; or an equivalent combination of education and work-related experience. No Degree 11 years of relevant work experience.
  • Safe drivers are needed; a valid driver's license is required.
  • Competent management and excellent organizational skills.
  • Preferred :

  • Experience in the automobile or auction industry.
  • Strong communication and interaction skills.
  • Strong business acumen with a focus on operations.
  • A knowledge of reconditioning operations, P&L, and the ability to act decisively based on sound judgment.
  • MSCOX

    USD 65,500.00 - 98,300.00 per year

    Compensation :

    Compensation includes a base salary of $65,500.00 - $98,300.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

    Benefits :

    The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

    Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

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    Service Manager • Garland, TX, United States

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