IT Desktop Support TechnicianCore4ce • Beavercreek, OH, US

IT Desktop Support Technician

Core4ce • Beavercreek, OH, US

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Join to apply for the IT Desktop Support Technician role at Core4ce

The IT Desktop Support Technician will provide front line support for day-to-day information technology (IT) operations, which may include provisioning and shipping hardware, providing hardware and software support, installation setups, backups / restores and other system maintenance.

Responsibilities

Provision and ship computer hardware
Create and manage user accounts in Microsoft 365
Help desk ticket creation and resolution
Perform Hardware maintenance and software support
Assist with other IT needs as directed

Required Qualifications

A minimum of 2 years of professional experience in information technology or a directly related field or a degree from an accredited university.

Experience providing IT support to users via phone, email, and / or in person.

Experience supporting enterprise hardware, software, and peripherals, specifically Microsoft 365 products.

Understanding of Microsoft Windows 11, basic networking concepts, PC hardware and software.

Must be able to work in a dynamic team environment.

Ability to analyze and research problems of a basic nature and make recommendations as to their solution

Able to lift at least 30 pounds.

Preferred Qualifications

Bachelor's degree from an accredited university.

One or more IT certifications such as A+, Security+, Network+, ITIL, etc.

Why Work for Us? Core4ce is a team of innovators, self-starters, and critical thinkers—driven by a shared mission to strengthen national security and advance warfighting outcomes.

We Offer

401(k) with 100% company match on the first 6% deferred, with immediate vesting

Comprehensive medical, dental, and vision coverage—employee portion paid 100% by Core4ce

Unlimited access to training and certifications, with no pre-set cap on eligible professional development

Tuition assistance for job-related degrees and courses

Paid parental leave, PTO that grows with tenure, and generous holiday schedules

Got a big idea? At Core4ce, The Forge gives every employee the chance to propose bold innovations and help bring them to life with internal backing.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, disability, veteran status, age, genetic information, or other legally protected status.

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Desktop Support Technician • Beavercreek, OH, US