Customer Support Representative

Pay Rate / Range : $21.60

Hours : 8 : 00 a.m. to 5 : 00 p.m.

Location : Torrance, CA

Duration : 6 + months

Key Responsibilities :

Maintain ongoing relationships with existing accounts to ensure satisfaction and retention

Provide support to senior account executives with client needs and project coordination

Analyze and resolve customer issues in a timely and professional manner

Assist in conducting studies to determine customer incentives and program effectiveness

Develop and prepare proposals for potential customer leads on behalf of account executives

Administrative Duties :

Distribute mail and manage office correspondence

Perform clerical tasks including filing, faxing, duplicating, and processing forms

Type documents and prepare reports

Audit documents to ensure accuracy and compliance

Benefits : (employee contribution)

Health insurance

Health savings account

Dental insurance

Vision insurance

Flexible spending accounts

Life insurance

Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.