IT Systems & Network Administrator (Columbus)

Department : Information Technology

Reports to : Director of IT / VP of IT

Location : Columbus, Ohio

Job Summary :

We are seeking a skilled IT Systems & Network Administrator for our Columbus, Ohio facility. It's a hybrid role focused on managing and improving IT infrastructure. Intermediate networking knowledge and system administration expertise are required, with experience in a manufacturing environment being a plus. The selected candidate will be key in maintaining system uptime, securing IT assets, and supporting scalable network and cloud solutions.

Network Infrastructure & Support

Configure, monitor, and maintain our LAN / WAN infrastructure to ensure optimal performance and uptime.

Perform routine diagnostics, network segmentation, and performance tuning to proactively address potential issues.

Manage firewalls, VPN configurations, and VLAN provisioning to enhance network security and efficiency.

Troubleshoot connectivity issues and optimize network performance, ensuring high availability and reliability for all users and equipment.

System Administration

Administer Microsoft Entra ID, Azure AD, and other identity management systems to ensure secure and efficient access.

Manage Microsoft Intune, endpoint protection solutions (e.g., CrowdStrike), and patch management tools to safeguard our devices and data.

Deploy and maintain virtual machines, server infrastructure (VMware / Hyper-V), and cloud resources.

Support and enforce IT security policies, including email protection, using ProofPoint, and vulnerability remediation, using Automox, to protect against cyber threats.

Operational IT Support

Provide expert Tier 2 / 3 support for system and network-related incidents and requests, resolving issues promptly and effectively.

Maintain comprehensive system and network documentation to ensure clear and efficient operations.

Collaborate closely with vendors and service providers for support, procurement, and to leverage external expertise.

Participate in an on-call support rotation, as needed, to provide timely assistance outside of regular business hours.

Handle the initial deployment of corporate computers and related hardware, ensuring new team members are set up for success.

Project and Process Improvement

Assist in critical IT projects, including infrastructure upgrades, cloud migrations, and system rollouts, contributing to our growth.

Proactively recommend improvements to enhance system efficiency, reliability, and security, driving continuous improvement in our IT landscape.

Provide valuable input into IT planning and budgeting related to systems and network infrastructure, helping shape our future IT strategy.

Deploy corporate computers and related hardware.

Required Qualifications

Bachelors degree in Information Technology, Computer Science, or related field.

3+ years of experience in IT system administration and network support roles.

Proficient in : Intermediate network concepts (TCP / IP, DNS, DHCP, VLANs, routing, etc.)

Managing Microsoft Intune, Azure AD, and Entra ID

Familiarity with email and endpoint security platforms

Familiarity with hypervisors (VMware or Hyper-V), patch management, and cloud administration.

Preferred Qualifications

Experience working in a manufacturing or industrial IT environment.

Relevant certifications : CompTIA Network+, Microsoft Certified : Azure Administrator, or equivalent.

Experience with tools such as SolarWinds, Wireshark, PRTG, or similar for monitoring and diagnostics.

Experience with Autonomous Mobile Robots (AMRs) is a plus.

Spanish language proficiency is a plus.

Skills & Attributes

Strong problem-solving and troubleshooting capabilities.

Clear verbal and written communication, especially with non-technical stakeholders.

Ability to manage multiple priorities in a fast-paced environment.

Detail-oriented with a focus on security and operational excellence.