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Parts Retail Specialist

Parts Retail Specialist

Wilkins RVFulton, NY, US
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Parts Retail Specialist

Wilkins Recreational Vehicles believes talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything.

Salary Range : $60,000.00-$80,000.00 Annually.

Benefits :

  • Medical / Dental / Vision Insurance
  • 401K with Employer Matching Program
  • PTO and Sick Time
  • Voluntary Benefit Program
  • Employee Referral Program
  • Employee Discount
  • RV Borrowing Program

Job Description :

  • This position oversees the entire customer service / parts experience from the point of setting the appointment to finalizing of the customer bill.

    • Job Responsibilities :

  • Greets, establishes, and maintains a positive rapport with customers.
  • Assists customers in determining needs; promotes our products, accordingly.
  • Ability to run the parts counter.
  • Estimates cost of repair and prepares itemized service order.
  • Initiates service orders, secures customer's signature, and closes when completed.
  • Develops a keen understanding of all of our products and services.
  • Understands effective service sales processes and actively seeks sales opportunities.
  • Maintains good communication with customer and follows up after work is completed to ensure satisfaction.
  • Understands customer's needs, committed to exceed customer expectations every day.
  • Complies with all company policies and procedures.

    • Position Requirements :

  • A minimum of 2 years' experience is preferred but not required,
  • Motivated individual who enjoys working in a fast-paced environment,
  • Professional appearance,
  • Strong communication skills,
  • Positive attitude,
  • Strong work ethic,
  • Professional conduct.

    • #1 RV Dealer in New York

    Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania.

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    Parts Specialist • Fulton, NY, US