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Field Service Team Lead
Field Service Team LeadHillrom • Albuquerque, NM, US
Field Service Team Lead

Field Service Team Lead

Hillrom • Albuquerque, NM, US
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This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job-you will find purpose and pride.

This is your opportunity to grow your career in the medical device field!

Your role at Baxter

  • This is where you take your medical device knowledge to the next level!
  • The Field Service Team Leader is charged with coordinating the team\'s daily work assignments, managing inventory, and providing training on company products for junior team members or customers.

Your team

  • By demonstrating our products to customers, and ensuring they function properly, you\'ll enable healthcare providers to better serve their patients.
  • Baxter offers dental, medical, and vision insurance, paid time off, parental leave, and more.
  • What you\'ll be doing

  • Manage accurate onsite inventory and parts spending
  • Monitor scoreboard and dashboard to assist team in achieving key metrics.
  • Communicate effectively with customers and coworkers.
  • Performs sophisticated repairs on medical products, including repairs beyond simple and minor cosmetic repairs or component replacements.
  • Demonstrate a proactive approach to safety awareness and compliance.
  • Generate service revenue and complete activities required under service contract.
  • What you\'ll bring

  • Ability to lift and carry up to 65 pounds using appropriate processes, including proper safety and ergonomic procedures.
  • Safely operate a fleet vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck
  • High School Diploma or GED required
  • 8+ years working with medical devices / FDA regulated products in a hands-on environment required
  • 2+ years driving / delivery experience required
  • Valid driver\'s license and driving record that meets company standards and state requirements, and ability to obtain and maintain a DOT physical card required
  • Applicable technical or trade school training preferred
  • Schedule flexibility / on-call preferred
  • We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated salary range for this position is $56,000 - $77,000. The estimated range is meant to reflect an anticipated rate range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors.

    Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

    US Benefits at Baxter (except for Puerto Rico)

    This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site : Benefits | Baxter

    Equal Employment Opportunity

    Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability / handicap status or any other legally protected characteristic.

    Know Your Rights : Workplace Discrimination is Illegal

    Reasonable Accommodations

    Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please contact us with your request and contact information.

    Recruitment Fraud Notice

    Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and / or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.

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    Field Service Team Lead • Albuquerque, NM, US

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