The Neiders Company is hiring : Community Manager in Auburn

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The Neiders Company, founded in 1989, is a fully integrated real estate investment firm headquartered in Seattle, Washington. We currently own and operate over 85 apartment communities in the Pacific Northwest and Southwestern United States with other markets under consideration. Our dedication to accountability and legendary customer service sets us apart in the industry, and we are seeking a dynamic Community Manager to join our team and uphold these values in all aspects of property management.

Job Overview

As the Property Manager, you will be responsible for overseeing the day-to-day operations of assigned properties, with a strong emphasis on accountability and delivering legendary services to residents and stakeholders. You will play a crucial role in ensuring the highest standards of property maintenance, resident satisfaction, and financial performance. This position requires exceptional leadership skills, a commitment to excellence, and the ability to foster a culture of accountability and legendary service within the property management team.

Responsibilities

• Property Operations : Oversee all aspects of property operations, including leasing, maintenance, and tenant relations.
• Develop and implement operational policies and procedures to ensure efficient and effective property management.
• Conduct regular property inspections to assess maintenance needs, safety hazards, and overall property condition.
• Implement preventive maintenance programs to prolong the life of property assets and reduce maintenance costs.
• Tenant Relations : Serve as the primary point of contact for tenants, addressing inquiries, concerns, and maintenance requests in a timely and professional manner.
• Foster positive relationships with tenants by providing exceptional customer service and promptly resolving issues or disputes.
• Implement resident retention programs and initiatives to enhance tenant satisfaction and minimize turnover.
• Financial Management : Develop and manage property budgets, ensuring alignment with financial objectives and performance targets.
• Monitor rent collection, lease renewals, and delinquencies, taking proactive measures to minimize arrears and maximize revenue.
• Review financial reports and analyze variances to identify opportunities for cost savings and revenue enhancement.
• Accountability : Establish clear performance expectations and accountability measures for property management staff, promoting a culture of accountability and continuous improvement.
• Conduct regular performance evaluations and provide constructive feedback to team members to support their professional development and growth.
• Implement systems and processes to track and measure key performance indicators (KPIs) related to property operations, resident satisfaction, and financial performance.
• Legendary Customer Services : Lead by example in delivering legendary services to residents, property owners, and other stakeholders.
• Identify opportunities to enhance the resident experience and differentiate the property through exceptional service delivery.
• Empower property management staff to go above and beyond in meeting resident needs and exceeding expectations.

Qualifications

Benefits And Perks

EEO / ADA Statement

The Neiders Company LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.

JOB CODE : 1000507

Location : Seattle, WA

Salary : $75,000.00 per year

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