Talent.com
Slot Supervisor

Slot Supervisor

Southland Casino HotelWest Memphis, AR, US
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The Opportunity

Delaware North Gaming is hiring full-time Gaming Shift Supervisors to join our team at Southland Casino in West Memphis, Arkansas. In this thrilling location and with endless opportunities to provide an exceptional guest experience, you will never have a dull day on the job. As a Gaming Shift Supervisor, you will be overseeing the gaming department operations and team members, ensuring superior guest service is being provided, and that rules and procedures are followed. You will also be acting as the manager on duty for the overall operation of the video lottery gaming facility.

Pay

$25.00 – $25.44 / hour

Information on our comprehensive benefits package can be found at https : / / careers.delawarenorth.com / whatweoffer.

What We Offer

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including :

  • Weekly pay
  • Employee assistance program
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules

Eligible team members may also receive : health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and / or professional certification reimbursement.

What Will You Do?

  • Ensure adequate staffing by monitoring guest volume and wait times
  • Conduct team member hiring, training, development, performance reviews, and corrective counseling
  • Supervise authorization for jackpot payouts in compliance with state and company regulations, policies, and procedures, and investigate and resolve guest issues
  • Supervise work through planning and scheduling of work assignments and performance development
  • Work closely with all departments to ensure that the operation is running efficiently and effectively

    • More About You

  • Ability to obtain an Arkansas State Gaming License
  • Minimum six months' gaming experience
  • Intermediate computer skills, including Microsoft Word, Excel, and Outlook
  • Capacity to work weekends, holidays, and swing shifts
  • Minimum of two years of experience as a slot supervisor or a gaming shift supervisor

    • Shift Details

    Holidays, Overnight, Evenings, Weekends, Every weekend, 8hr shift, OT as needed

    J-18808-Ljbffr

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    Slot Supervisor • West Memphis, AR, US

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