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Assistant Property Readiness Coordinator (Entry Level)

Assistant Property Readiness Coordinator (Entry Level)

Real Property ManagementAlexandria, VA, US
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Location : Northern Virginia (local candidates only)

Ready to create exceptional experiences for Residents while diving into the world of single-family property management? Join Real Property Management Pros as our Assistant Property Readiness Coordinator and play a vital role in ensuring smooth move-ins, efficient move-outs, and top-tier customer service.

Why Join Real Property Management Pros?

  • Hands-On Training : Whether you’re a recent grad or pivoting careers, we’ll teach you the ins and outs of single-family property management, from property evaluations to coordinating “Make Ready” maintenance projects.
  • Local Expertise, National Support : We’re a locally owned franchise of North America’s largest residential property management organization, giving you the best of both worlds—personalized mentorship backed by national resources.
  • Positive Resident Experience : We’re on a mission to elevate our NPS (Net Promoter Score) by delivering a first-class experience to every Resident. Your role is key in ensuring our Residents love their new homes and feel supported throughout their rental journey.
  • Collaborative Environment : You’ll join a team that values communication, teamwork, and proactive problem-solving—so you’ll always have support at your fingertips.

What You’ll Do

1) Oversee Move-Ins & Move-Outs

  • Schedule and conduct property evaluations, ensuring Residents move in seamlessly and have a positive first impression.
  • Document property conditions at move-in and move-out, address questions, and coordinate any necessary follow-up.

    • 2) Coordinate Make-Ready Projects

  • Organize repairs, cleanings, and other services between Resident turnovers.
  • Communicate with vendors, contractors, and internal teams to ensure homes are fully prepped for new Residents.

    • 3) Champion Resident Satisfaction

  • Serve as a primary point of contact for Residents during the transition periods, answering questions and resolving concerns.
  • Encourage Residents to provide feedback and positive reviews as we strive to enhance our NPS score.

    • 4) Collaborate with the Leasing Team

  • Work closely with Leasing Agents to share updates on property conditions, track progress, and ensure our Landlord / Investor clients stay informed.
  • Provide concierge-level service by educating Investors on property statuses and potential upgrades.

    • 5) Maintain Detailed Records

  • Accurately document all interactions and property details in our software systems.
  • Keep digital and physical records updated for compliance and accountability.

    • Who You Are

  • Customer-Focused : You genuinely enjoy helping people and understand the importance of creating positive experiences for Residents.
  • Detail-Oriented : You notice the small things that make a big difference in property condition evaluations and make-ready processes.
  • Organized & Flexible : You can juggle multiple tasks, re-prioritize as needed, and keep projects running on time.
  • A Clear Communicator : You can relay information effectively to Residents, Investors, contractors, and fellow team members—both verbally and in writing.
  • Tech-Savvy : Comfortable using software tools, apps, and online platforms to keep tasks on track and communicate updates.
  • Locally Based : You live in Northern Virginia (ideally within the territory where your portfolio is located) to handle field work and property visits.
  • Interest in Real Estate : Whether you’re exploring a new career path or have some background in related fields (e.g., mortgage processing, project coordination), you’re eager to learn about single-family property management.

    • Qualifications

  • High school diploma or equivalent required; college degree preferred (recent grads encouraged to apply).
  • Experience in a customer-facing or project coordination role is a plus.
  • Valid driver’s license and reliable transportation for on-site visits.
  • Ability to pass background checks in accordance with local regulations.

    • Compensation & Benefits

  • Hourly Rate : $18–$25 / hr (commensurate with experience)
  • Performance Bonuses : Potential additional earnings based on team and NPS performance (not guaranteed).
  • Work Structure :
  • Full-Time, 40 hours / week + occasional overtime (paid at 1.5x)
  • Hybrid approach : field work, remote tasks, and regular office collaboration
  • Initial training 3 days / week in our Gainesville, VA headquarters; 2 days / week in our Alexandria office
  • Paid Holidays & PTO : 8 paid holidays + additional paid time off based on tenure
  • Mileage Reimbursement : For field visits and errands
  • Professional Growth : We value internal promotions—learn single-family property management from the ground up and chart a path to higher-level roles.

    • Ready to Make an Impact?

    If you’re looking for a dynamic, collaborative role where you can deliver a first-class experience to Residents and help properties shine, apply today ! We can’t wait to see what you’ll bring to our team.

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    Property Coordinator • Alexandria, VA, US

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