Medical Office Specialist Various Locations

Medical Office Specialist

Aiken Physicians Alliance is affiliated with Aiken Regional Medical Centers, a 273-bed acute care facility offering a comprehensive range of specialties and services. Aiken Physicians Alliance provides dedicated primary and specialty care for you and your family. Our family medicine providers are devoted to treating the whole person and provide comprehensive care for people of all ages. Our specialists are highly trained and experienced and work as part of an interdisciplinary team to provide care to patients. Aiken Physicians Alliance offers Primary Care, Cardiology, General Surgery, Gastroenterology, Orthopedics, Neurology, Neurosurgery, Pulmonology and Urology Care.

You will work with a Care Team of physicians, advanced practitioners and staff providing compassionate and quality care. We have a welcoming environment and believe in strong team engagement.

Position Summary :

Reporting to the Practice Manager. The Medical Office Specialist is responsible for front desk coverage for the medical practice which includes registration, check-in, collecting co-pays, scheduling appointments, billing patients, and scanning records into EMR, reports, and correspondence. Possesses medical terminology knowledge, organization and communication skills, ability to adapt to flexible work schedules and frequent interruptions, and professional appearance, all while maintaining a calm disposition, problem solving, and decision-making skills. Reliable, tactful, honest and discreet in maintaining confidentiality at all times. Must be able to carry out specific assignments to successful conclusion.

Job Duties / Responsibilities :

• Checking schedules and organizing patient flow; relaying instructions to patients / families; answering calls and providing pertinent information.
• Sending / receiving patient medical records; obtaining lab / x-ray reports, hospital notes, referral information, etc.; completing forms / requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics; managing charts to ensure information is completed and accurate.
• Respecting / promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and / or staff with immediate supervisors quickly; schedules patients for procedures; and Insurance forms for doctors.
• Compiles end of day deposits and end of day reports. Follow written policies. Books, coordinates and reschedules patients appointments; relays necessary messages to staff; greets and registers patients in a prompt, pleasant, and helpful manner; provides necessary instructions / directions.
• Informs appropriate department / person of patient's arrival; verifies necessary information and records in the medical record; uses computer system to generate information necessary for billing; and, updates patient information, collects co-pays, provides any necessary forms needing completion, obtains signatures as necessary.

Benefit Highlights :

Qualifications :

Education Knowledge, Skills, Licensure, Training and Travel :

Minimum of one year of medical experience preferred. Job requires being reliable, responsible, dependable, and fulfilling obligations. Job requires being careful about detail and thorough in completing work tasks. Knowledge of administrative and clerical procedures and systems, and other office procedures and terminology. Knowledge of electronic equipment, computer hardware and software, including applications and programming. Knowledge of principles and processes for providing customer and personal services.

High school graduate or equivalent. Completed a Medical Office Assistant / Specialist program or Medical Assistant program preferred.

EEO Statement :

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.